Re: Problem downloading Activex control

Hello Gary and thank you for your responses.

>Based on my understanding, the problem is that your ActiveX control could
>not be downloaded and worked well in the web page except the first time.
>Please let me know if I have misunderstood anything.

I'm not sure you got that quite right. It always works well in the
web page once it has been downloaded and registered. But I was only
able to get it to download 'automatically' the first time I tried it.
And I'm not even sure about that as I think I already had a copy of
the ocx file on the client machine (but unregistered) before I tried
the auto download. In any case, that time, it did not ask me for the
location of the ocx file, but simply registered it and used it as it
should.

Since then, no matter what I do, IE always puts up a box asking for
the location of the .ocx file, after downloading the .cab file. If I
copy the ocx file to the client computer, then use the box IE displays
to tell it where the file is, then it will register it and use it, and
all is ok. But it seems that IE does not like the copy of the ocx
file that is contained within the cabinet file.

>Since your ActiveX control is unsigned and considered the above error
>message, one possible reason is the Security setting of the web browser,
>if the "Download unsigned ActiveX controls" option of the Internet Explorer
>is disabled(disabled by default), it may cause such problem. I suggest you
>check that security setting first(you can find the setting at IE's
>Options/Security/Custom Level.../Settings:/ActiveX controls and plug-ins)

Yes, I have checked. I have added the site to the Trusted Sites list,
and confirmed that it will download Activex files that are unsigned,
after a prompt. It does give me the prompt, and appears to
successfully download the .cab file, but then does not seem to realize
that the .ocx file is contained within the cabinet.

>This test will help us get closer to resolving your issue, so I appreciate
>your time in performing it. Let me know the results at your earliest
>convenience. If you have any questions or concerns, please let me know. I
>am standing by to help you.

Thank you! I'm sorry for the slow response, but soon after posting
the original message I got quite sick (with allergies, I guess) and am
just now recovering to the point where I am able to work on this
again.

I will answer your other message separately.

Thanks again, Russ

On Thu, 07 Apr 2005 09:11:59 GMT, v-garych@xxxxxxxxxxxxxxxxxxxx (Gary
Chang[MSFT]) wrote:

>Hi Russ,
>
>Based on my understanding, the problem is that your ActiveX control could
>not be downloaded and worked well in the web page except the first time.
>Please let me know if I have misunderstood anything.
>
>>*** Code Download Log entry (06 Apr 2005 @ 17:28:18) ***
>>Code Download Error: (hr = 800704c7) The operation was canceled
>>by the user.
>
>Since your ActiveX control is unsigned and considered the above error
>message, one possible reason is the Security setting of the web browser,
>if the "Download unsigned ActiveX controls" option of the Internet Explorer
>is disabled(disabled by default), it may cause such problem. I suggest you
>check that security setting first(you can find the setting at IE's
>Options/Security/Custom Level.../Settings:/ActiveX controls and plug-ins)
>
>This test will help us get closer to resolving your issue, so I appreciate
>your time in performing it. Let me know the results at your earliest
>convenience. If you have any questions or concerns, please let me know. I
>am standing by to help you.
>
>
>Thanks!
>
>Best regards,
>
>Gary Chang
>Microsoft Community Support
>--------------------
>Get Secure! ¡§C www.microsoft.com/security
>Register to Access MSDN Managed Newsgroups!
>http://support.microsoft.com/default.aspx?scid=/servicedesks/msdn/nospam.asp
>&SD=msdn
>
>This posting is provided "AS IS" with no warranties, and confers no rights.

.

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