Re: Failure to open database

I am waiting to hear from the customer after sending him the link you sent
about MDAC for XP SP2

He has completely uninstalled and reinstalled my application in the past -
and same problem.

-rajas

"Gary Chang[MSFT]" <v-garych@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:uHWLmS0OFHA.5096@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi Rajas,
>
> >I had suspected MDAC and/or Jet and had sent him instructions to download
> >and install - here is the reply that I got. I will send him the link you
> >sent, and ask him to try again.
> >
> >...
> >"Setup has detected that the Service Pack version of this system is newer
> >
> >than the update you are applying. THere is no need to install this
update"
>
> I think this is as expected, since your customer's machine has already
> installed the WIndows XP2 SP2, and the SP2 already includes a special
> version of MDAC which is higher than MDAC 2.8, so he can not install the
> MDAC 2.8 on his machine again.
>
>
> >As to the database being corrupted, I did ask him to send me the
installed
> >file and it looks fine.
>
> Have your customer tested to reinstalled your program, does it help?
>
> I hope the above information helps, if you have any questions or concerns,
> please do not hesitate to let me know. I am standing by to help you.
>
>
> Thanks!
>
> Best regards,
>
> Gary Chang
> Microsoft Community Support
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>


.

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