Re: Lost VB6.0 Professional CD

If you have a colleague with an MSDN subscription, you'll find the VB6 CDs
there. Provided you have your license number, you'll be OK.

Also, escalate up to your next Microsoft support team. You imply you've
bought extended support, so open a case.

But don't be rude. You want them to help you because you screwed up and lost
the CD. Generally they will help if they feel you're being fair, honest and
polite, and will think "screw you" if you're unfair, dishonest or impolite.

"Peter Schoots" <PeterSchoots@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4CC977D7-EC7A-4CD3-B596-8605D950FCBB@xxxxxxxxxxxxxxxx
> Ralph,
>
> Thanks for your response. I followed your link and ended up taking to a
> representative. He told me that VB 6.0 is not supported anymore and no
> replacement CD's are available. I always have been a supporter of
> Microsoft
> but this is awful. Screw your customer. I have dutifully migrated from
> VB
> 3.0 to 5.0 and then 6.0. I feel I paid my dues and it should not be so
> hard
> for Microsoft to have a minimum of support for their products.
>
> "Ralph" wrote:
>
>>
>> "Peter Schoots" <PeterSchoots@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:43F82393-AE5D-48FE-AF86-BA3163EE9A18@xxxxxxxxxxxxxxxx
>> > I lost my VB6.0 Professional CD. When I buy a new computer is there a
>> > way
>> to
>> > install VB on the new computer from the old computer? Does Microsoft
>> > have
>> a
>> > service to replace the lost CD?
>> >
>> > Thanks for any response.
>> >
>> > Peter Schoots
>>
>> Yes it does.
>> http://support.microsoft.com/default.aspx?scid=kb;%5Bln%5D;326246
>>
>> My experience over the years is that the degree of 'hassle' you will get
>> varies dramatically - to the point that it often seems to depend on the
>> phase of the moon. The key is to not take the first 'No'. I don't know if
>> VB6's reduced support status will have any effect or not. It has been
>> awhile
>> since I have tried to retrieve a disk for a client.
>>
>> As for 'transferring' VB6, the major problem is finding all the
>> components
>> and insuring they get registered. Perhaps 90% of the files can just be
>> copied over, but even with a list of files there always seems to be
>> something missing. It can be done, but can become quite maddening. <g>
>>
>> The service packs will be very useful to fill out missing components once
>> you can get them to recognize your installation.
>>
>> hth
>> -ralph
>>
>>
>>


.

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