Re: Windows Service Pack 2 issue

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From: Ray Mercer (raymer_at_mvps.org)
Date: 08/24/04 

Date: Tue, 24 Aug 2004 22:56:56 +0800

Jayderk,
>I think it may have something to do with the web-install it is a cab file
> that automatically starts downloading as soon as we go to the 'begin
> download' page.
>
> based on what I have read about Service Pack 2 this could very well be the
> case as or install process uses activeX controls, I am pretty sure. what
> do
> you think about my assumption?

You still haven't given very many details. Do you know what the error
message says? Can you reproduce the problem? You said "you think it might
have something to do with the web-install" - does this mean that the
customer gets the error message when he loads the webpage, runs the
installer, what?

-Ray Mercer

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