Re: Crystal Report PDF won't open in Adobe Acrobat but will open in Reader

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance



The user's system may be configured to use Acrobat Reader as the helper
application for PDFs, not the full Acrobat product. Did you try
re-associating PDF with Acrobat? You can do that by right-clicking on a
PDF, and choose "Open With". Find Acrobat, and check "Always use this
program..."

<guevara_81@xxxxxxxxx> wrote in message
news:1121784888.449711.93320@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Hello,
>
> I'm having a problem with a web page that launches a crystal report in
> PDF. The PDF will open if the client is using Adobe Reader (7.0), but
> will not open if you are using Adobe Acrobat 7.0. What you have to do
> is open acrobat manually, then the pdf will display. As far as I can
> tell, the call to crystal is pretty vanilla stuff, it seems like it
> might be a setting on the client. Does anyone have any suggestions, or
> has encountered this issue before?
>
> TIA,
> AP
>


.



Relevant Pages