Re: help - error '374' on loading app

From: Randy Birch (rgb_removethis_at_mvps.org)
Date: 07/04/04

  • Next message: Andy_HR: "problem adding data to a grid with verification" 
    Date: Sun, 4 Jul 2004 14:07:44 -0400

    >From the info at http://support.microsoft.com/default.aspx?kbid=258192 it
    sounds like a control or dll in the app was already registered, and you
    installed a new version that has a different interface (properties). Did you
    install a trial version of the software then install the 'purchase' version
    subsequently?

    If you have 2 entries under add/remove programs for the app, uninstall both
    (newer one first), then reinstall. Otherwise you'll have to try the
    brute-force method by:

    - uninstalling the app,

    - searching your drive for the problem component(s) and run regsvr32 -u
    <path\name of component(s)>,

    - running regclean (http://vbnet.mvps.org/dev/updates/tools.htm)

    - running sharedll.exe (same page) to clean out the registry

    - reinstalling the purchased app.

    The KB article basically states this error is due to differences between
    different versions of the same activex control or dll. If the instructions
    for installation did not specify that previous or demo versions of the app
    should be uninstalled prior to installing the 'purchased' version, then that
    is definitely an issue originating with the author of the app. But if the
    instructions did recommend uninstalling, you are the problem, so to speak.

    The first thing you need to do is determine which activex files are
    installed by the app so you can successfully unregister them at step 2
    above. 

    -- 
Randy Birch
MVP Visual Basic
http://vbnet.mvps.org/
Please respond only to the newsgroups so all can benefit.
"$michael" <michael@discussions.microsoft.com> wrote in message 
news:F3C04CA8-1E67-49AA-9A52-37A79E69FBD7@microsoft.com...
: irst I am not a programmer
:
: that said i recently bought an application written in visual basic ...
: but when I try to load I receive the above error message.  I emailed
: the supplier several times only to be told he had never seen the
: problem before and it had to be something wrong inside my computer
: (ain that always the case)
:
: i did a google search and found serveral reference to other who had
: this problem but the follow ups were vague as to details of a fix.  I
: think the fix requires time stamps to be similar in two different
: places ... but I do not know how to procede from that information.
:
: so, could anyone provide me with a step by step fix ... or a data
: source for such a step by step fix.
:
: I would be ever so thankful ... I really want this program to work
:
: thanking you in advance
:
: michael
:
: woozler@rof.net
: -- 
: regards
:
: michael
  • Next message: Andy_HR: "problem adding data to a grid with verification"