Re: WSS Alerts not working

Mike -

Thanks. I have been through most posting about this problem, but no luck.
It appears everything is working just fine. I am not sure if my thinking is
correct, but the eventcache table gets populated and then the item is
removed. Can I assume the timer service is working correct? Searching also
works inside the site.

With that said, I am trying to locate further debugging ideas to help narrow
it down. I have been through the basics - proper permissions, resetting
account id/password for the heck of it, etc...

Mark

"Mike Walsh" <englantilainen@xxxxxxxxxxx> wrote in message
news:uF9478l6HHA.5424@xxxxxxxxxxxxxxxxxxxxxxx
Well you could look at the various "why are Alerts not working" items I
have in the WSS FAQ (the 2.0 List) here

http://www.asaris.de/sites/walsh/Lists/WSS%20FAQ/AllItems.aspx

(just search on "alerts")

The reason I mentioned the port 25 thing is because that was typically a
reason for something *stopping* from working that was working before.

The other immediate possibility is that someone or something has turned
off the SharePoint Timer Service.

If that's still running - have a run through what other things that WSS
FAQ List offers.

Mike Walsh

Mark Pfeifer wrote:
2.0 and there is no virus checking which checks ports - simply
portalshield and a symantec for the file system.

Does that change what could be checked?


"Mike Walsh" <englantilainen@xxxxxxxxxxx> wrote in message
news:%23DggPEl6HHA.1184@xxxxxxxxxxxxxxxxxxxxxxx
..,. also say whether this is WSS 2.0 or WSS 3.0 !

If it was WSS 2.0 I would suspect the addition of a virus checker that
is blocking port 25.

Mike Walsh
WSS FAQ http://www.wssfaq.com
no questions by e-mail please



galvin.paul@xxxxxxxxx wrote:
On Aug 29, 10:16 am, "Mark Pfeifer" <mpfei...@xxxxxxxxxxxxx> wrote:
I have a WSS site set up and an immediate alert set. The alerts were
working and then suddenly stopped working. So, I am hoping people have
some
ideas on how to track down the issue.

1. EventCache table is updated immediately after the change on a WSS
list
which has the alert
2. ImmedSubscription table has the alert entry with my e-mail address
3. EventCache table is cleared after a few minutes (assuming when
timer
runs)
4. Alert creation e-mail is sent

Is there anything else I can try to narrow down to find out if the
alert is
actually being created or even attempted to be mailed?

TIA
Mark
I haven't seen this but if I did, I'd do this:

1. Have a windows explorer openened to the 12 hive\LOGS sorted by
modification date.
2. Do something that should generate the alert.
3. Open up the most recently modified log file in notepad.
4. Copy/paste into excel.
5. Jump to the bottom and hope you find a useful error that you can
use to proceed with more specific research.

HTH,

--Paul Galvin



.

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