Re: One user getting HTTP 401.1 error

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Just in case, try accessing from that user's machine with Firefox.

We've had odd cases where users can't access with IE but can with Firefox
(it seems because Firefox gives them a Name/Password box and IE doesn't)

Mike Walsh
WSS FAQ: www.wssv3faq.com / wss.collutions.com
No private questions please (additions to FAQ welcome)

"Radar" <kredar@xxxxxxxxx> wrote in message
news:1164054588.656064.190070@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I am having a problem with one user getting this error message when
trying to access any of our SharePoint sites...

You are not authorized to view this page
You do not have permission to view this directory or page using the
credentials that you supplied.
--------------------------------------------------------------------------------

Please try the following:

Contact the Web site administrator if you believe you should be able to
view this directory or page.
Click the Refresh button to try again with different credentials.
HTTP Error 401.1 - Unauthorized: Access is denied due to invalid
credentials.
Internet Information Services (IIS)


We seem to have narrowed the problem down to something on her computer
(nobody can access SharePoint from that computer, but she can access
from another computer), but I can't find what setting or whatever else
may be causing the problem. The trusted sites and everything I've
looked at so far are the same as on every other computer. Any
suggestions on what else to look at?



.



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