Re: Bad Document Management Bug!

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Thanks Mike,

it is pretty clear to me that we will have to do some more intensive
user training to avoid these pitfalls.

The problem comes really from the fact that in the old SPS2001, when
clicking on documents, the document could be opened in Browser view
depending on the local settings of the DOC document type (this makes it
clear to most users that the document is read-only). In the 2003
version (SPS and WSS), documents open in Word (read-only, but this is
overlooked by the most); furthermore, when trying to save back, the
document library from where the document was opened is displayed in
Office 2003 as the default place for saving back documents.

Is there a way to reset the old behaviour, particularly to open
documents in the browser? Perhaps this is not the right thread (I might
make it also an own thread since it's a new topic) ...

Thanks for any indications,
David







Mike Walsh wrote:

> Quite simply they shouldn't be opening and especially editing
> documents in Explorer View.
>
> There is a similar problem with similar actions using the local drive
> mapping of a document library.
>
> In both cases users to be safe should only use these for adding new
> documents; deleting old documents and reading documents - never for
> editing.
>
> (I have a vague feeling there's a recent KB article on this but am
> not sure)
>
> Mike Walsh, Helsinki, Finland
> WSS FAQ at http://wss.collutions.com
> Please reply to the newsgroup
>
> "David Beraha" <bea@xxxxxx> wrote in message
> news:Op6X2QbbFHA.3048@xxxxxxxxxxxxxxxxxxxxxxx
> > Hello,
> >
> > we have massive problems with our users since this behaviour has
> > been detected:
> >
> > - User A opens and edits a document in Explorer view
> > - User B opens the document in Explorer view while A is still
> > working on it. He gets a remark that the document is read-only.
> > - User A saves the document and exits Word
> > - User B wants to save his changes. He is told to save the document
> > under another name.
> > - User B saves his document under a new name in the same document
> > library
> > - THE DOCUMENT CHANGED BY USER A IS GONE!!!!!!!!!!!!!!!!!!! (not
> > even avialable in Versions)
> >
> >
> > As the Explorer view of widely used (particularly for uploading
> > document directories with subdirectories, as the multiple upload
> > does not allow this), this has, quite understandably, led to
> > extremely bad feelings.
> >
> > Is this a known bug, and is there a way to avoid this?
> >
> > Thanks for urgent help,
> > David
> >
> >

.

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