Re: Can not open any document

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From: Mike Walsh (englantilainen_at_hotmail.com)
Date: 01/07/05 

Date: Fri, 7 Jan 2005 18:41:27 +0200

Just a wild guess but if he can't even open documents then maybe you should
be considering a re-installation or repair of Office 2003.

Uploading Office documents to the site doesn't depend on a good copy of
Office being present but if he can't do anything (even right-click download)
with them, I suppose Office might come into play (although I would actually
have thought that right-click+save as wouldn't access Office either).

Can you say what site group this user belongs too (inlcuding whether that
site group has update rights); whether anonymous access is allowed and
anything else you can think of.

Mike Walsh, Helsinki, Finland

"Bob" <Bob@discussions.microsoft.com> wrote in message
news:94A2854E-FDC0-4F47-A663-2E33024B240F@microsoft.com...
> Thanks Mike,
>
> I'm not sure if my problem is due SPS 2003 or WSS. Just a thought, can a
> anti pop up software causing this issue? He installed an anti pop
> software,
> but it is disabled now. But my problem is he can go to other site an dview
> office document and even within WSS he can view pdf and not office
> document.
>
> Thanks,
>
> "Mike Walsh" wrote:
>
>> The SPS 2003 newsgroup is microsoft.public.sharepoint.portalserver.
>>
>> Post there if you think your problems are due to the fact that you are
>> using
>> (WSS in) SPS 2003 rather than the standard WSS.
>>
>> I've not heard of problems downloading documents with Office XP Pro and
>> Office 2003 Pro.
>>
>> (Downloading meaning from the site to the client I presume using
>> right-click
>> on document and Save As)
>>
>> Mike Walsh, Helsinki, Finland
>> WSS FAQ at http://wss.collutions.com
>> Please reply to the newsgroup
>> "Bob" <Bob@discussions.microsoft.com> wrote in message
>> news:D4266DFA-9DC6-4CAA-8D84-DE2CCCFC5AB5@microsoft.com...
>> > Hi,
>> >
>> > Just a coorection, he has Office XP, office 2003 and he has problem
>> > downloading office documents only. He can upload documents and download
>> > PDF
>> > documents.
>> >
>> > Thansk,
>> >
>> > "Bob" wrote:
>> >
>> >> Hi,
>> >>
>> >> My user can login to SPS 2003 and move around, but can not download
>> >> any
>> >> documents and his system will freeze. What do I need to look for to
>> >> fix
>> >> this
>> >> issue? He has windows 2000 and office 2003 on his system. If he goes
>> >> to
>> >> other
>> >> site he can download document but not from SPS 2003.
>> >>
>> >> Regards,
>> >> Bob
>>
>>
>>

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