Interaction with Office 2003

From: Grant McDonald (anonymous_at_discussions.microsoft.com)
Date: 07/27/04


Date: Tue, 27 Jul 2004 11:59:01 -0600

We have an SharePoint site set up all is working well with one significant
exception. Office documents within Document Librairies take between 6 and
10 minutes to open if the client machine is running office 2003. Either
Excel or Word (dependant upon the file chosen of course) start, and seem to
hang, although if left long enough, the user is prompted for userid and
password and the document then opens. If the client is using Office 97 the
documents open quickly in a browser window without any additional
authentication.

Other doduments such as pdf files and txt files all open quickly without any
difficulty.

What different happens when a client is running Office 2003 and selects an
office document versus if the client is running Office 97?

Any suggestions where to begin looking to see why response time is so slow
when running Office 2003?

Thanks,

Grant McDonald



Relevant Pages

  • Re: Slow opening of files
    ... will post the IP config tomorrow when I can access a workstation, ... if they open the file via the Office App itself the file opens ... The client has a member server and the same ...
    (microsoft.public.windows.server.sbs)
  • Re: Slow opening of files
    ... What's in your login script? ... Yes NOD32 is on the servers, and is setup according to NOD32 ... if they open the file via the Office App itself the file opens ... The client has a member server and the same ...
    (microsoft.public.windows.server.sbs)
  • Re: Slow opening of files
    ... and then map all drives using the ... Yes NOD32 is on the servers, and is setup according to NOD32 ... if they open the file via the Office App itself the file opens ... The client has a member server and the same ...
    (microsoft.public.windows.server.sbs)
  • Re: Slow opening of files
    ... I am not getting any errors anywhere, everything was setup via the wizards, ... Yes NOD32 is on the servers, and is setup according to NOD32 support ... You've tried it without your *client* antivirus enabled, ... App itself the file opens immediately. ...
    (microsoft.public.windows.server.sbs)
  • Re: Slow opening of files
    ... You shouldn't be mapping drives on the server at all - no login script ... Also, the ipconfig /all from the server & a client, just in case. ... shows upto to 4 files and folders until the document opens ...
    (microsoft.public.windows.server.sbs)