Re: User Cannot Be Found
- From: "Eugene Rosenfeld" <erosen03@xxxxxxxxxxx>
- Date: Wed, 4 Oct 2006 20:12:56 -0400
It sounds like there is a conflict between the username and SID in active directory and the username and SID in SharePoint. When a user is added to a SharePoint site, SharePoint caches the username and SID in SQL. If you change the username in AD, SharePoint will attempt to add the new username into SQL, but will fail because the SID is there with the old username.
The only way I know of to correct this behavior is to manually clear out the old user record from the SQL content database. Remember that each top level site keeps its own copy of the user record so you may have to clear out quite a few records.
-Eugene Rosenfeld
<langer5247@xxxxxxxxx> wrote in message news:1156457896.240767.114850@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi,.
I am getting a "User Cannot Be Found" error whenever I try to add a
particular user to a subarea's security settings. The user does exist
in AD as well as in the sps profile database.
This issue happens for most of the users but not some. Here is what I
think is causing it:
About 6 months ago we changed almost all the AD user logon name from
Firstname Lastname to Firstname.Lastname. All of the users whose
usernames were changed are getting the error, but those users who were
recently added into the system are not. Does anyone know how to fix
this? It seems as though I need to somehow "refresh" the sps user
views.
Thanks
Ryan
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