All of a sudden, Sharepoint won't launch client application & wors
- From: Kate Carrillo <KateCarrillo@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 11 Sep 2008 11:09:01 -0700
When I do a check out and edit of a Word doc (most of them saved in 97-2003
compatibility mode), the client application is not being launched. If I do a
two-step process (first a checkout, then select edit, I get a message saying
that it's going to open, but it doesn't.
If I double-click on the document icon, I get the dialog asking if I want to
checkout and edit or just open it read-only. If I select "checkout and edit"
then instead of opening the document I get a "Save As" dialog, which gives me
the option of saving it as either a docm or docx file to my Sharepoint drafts
folder. That's it. Doesn't bring up the document.
If a first launch the Word application, before attempting to access the
document via Sharepoint, then I can open the document from Sharepoint.
BTW: I have configured this library to open documents in the client
application, and that configuration hasn't changed. MS Word 2007 is
configured to save files in doc format. Also hasn't changed.
This was all working fine a couple of days ago--I could checkin/checkout
normally, Sharepoint launched the client application, etc. etc.. However,
there a lot of security updates done to my workstation in the last couple of
days, I'm assuming that that is the culprit--but what can I do to resolve
this? I just want it back the way it was two days ago!
.
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