Re: Why authentication before opening a document in document libra

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\viewkind4\uc1\pard\f0\fs20 Hi Lem,
\par
\par I am sorry to inform you that there is no idea solution to this issue so far. Our product team has been working on this known issue currently and the fix will be worked out soon.
\par
\par I know either of the workarounds provided has some side effects and is convenient to implement. I apologize for the inconvenience it might cause.
\par
\par As for workaround 1, the side effect is that you will lose the ability to use the WebDAV folder such as opening document library in Explorer View.
\par
\par As for workaround 2, the side effect is that you will be unable to access some website until you add the URL of this website to the Local Intranet security zone.
\par
\par To be frank, the workaround 2 is more feasible and I personally suggest we choose this one.
\par
\par If there is anything unclear, please feel free to let me know.
\par
\par Thanks & Regards,
\par Alex Xie
\par Microsoft Online Support Professional
\par Microsoft Global Technical Support Center
\par
\par Get Secure! - www.microsoft.com/security
\par ================================================
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\par \pard\li720 --------------------
\par Thread-Topic: Why authentication before opening a document in document libra
\par thread-index: AcflkzVjMvQqsb2+QNSyPOoGG4qY+Q==
\par X-WBNR-Posting-Host: 207.46.193.207
\par From: =?Utf-8?B?TGVtQGNvbW11bml0eS5ub3NwYW0=?= <Lem@xxxxxxxxxxxxxxxx>
\par References: <FECA75AD-2F6D-4EBD-9961-7D2EE3414937@xxxxxxxxxxxxx> <9ekygVj3HHA.4200@xxxxxxxxxxxxxxxxxxxxxx> <1134DA44-909A-4256-B87E-5EDFD995CD25@xxxxxxxxxxxxx> <u22AO6O5HHA.484@xxxxxxxxxxxxxxxxxxxx> <75831A20-7BFD-4CAD-896A-874A022DD816@xxxxxxxxxxxxx> <ZzZWdSU5HHA.2340@xxxxxxxxxxxxxxxxxxxxxx>
\par Subject: Re: Why authentication before opening a document in document libra
\par Date: Thu, 23 Aug 2007 07:38:02 -0700
\par Lines: 245
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\par
\par Alex,
\par
\par Both methods worked with some known disadvantages to the first method (Have
\par to input every single site I visit into the trusted sites list)
\par
\par I went with the second method because I am not sure when I will need that
\par webclient service and have no clue as to what problems will be created by
\par turning this service off.
\par
\par one other note, without using any of the suggestions I noticed I can hit the
\par cancel button when it requests the login information and the document will
\par load.
\par
\par 2 questions:
\par
\par 1. Using method 2 what will be the side effects of turning this service off
\par - Im almost certain it will affect something adversely or create another
\par problem.
\par
\par 2. Is there a fix/patch in the works for this problem?
\par
\par Thanks for your help and suggestions with resolving this problem.
\par
\par "Alex Xie [MSFT]" wrote:
\par
\par > Hi Lem,
\par >
\par > Thank you for posting back.
\par >
\par > According to your feedback, it appears that you are encountering the known
\par > issue related the Windows WebDAV redirector (now integrated with Windows
\par > Vista, that replaces the msdaipp.dll used in the previews Office versions)
\par > and WinHTTP.
\par >
\par > In summary, WebDAV/ WinHTTP won't automatically pass credentials unless it
\par > considers the web server to be a local server. This explains why it is
\par > prompting for credentials twice, is a side effect of Office 2007 using both
\par > WinInet and WinHTTP. In previous versions of the Windows WebDav redirector
\par > relied on WinInet, in Vista it switched to WinHTTP instead of WinInet. In
\par > this design the WebDav redirector uses the "medium" WinHTTP automatic logon
\par > policy (WINHTTP_AUTOLOGON_SECURITY_LEVEL_MEDIUM) to connect to the Web
\par > Folder.
\par >
\par > So far, we can play around this behavior through either of the following
\par > two workarounds.
\par >
\par > Workaround 1: Stop the Webclient service
\par > ========================
\par > 1. Click Start > Run, input services.msc and press Enter
\par > 2. Locate the Webclient service and then stop it.
\par >
\par > Workaround 2: Add a fake proxy server and port in Internet Explorer settings
\par > ==================
\par > 1. Open Internet Explorer > Click Tools > Internet Options
\par > 2. On the Connections tab, click LAN settings.
\par > 3. Enable "Use a proxy server for your LAN"
\par > 4. Input a fake proxy server address and a fake port.
\par > 5. Check "Bypass proxy server for local address"
\par >
\par > After that, you can add the Internet websites' URLs to the Local Intranet
\par > security zone so that Internet Explorer will bypass the proxy server to
\par > access these websites.
\par >
\par > 1. In Internet Explorer' Internet Options
\par > 2. On the Security tab, click Local Intranet.
\par > 3. Click Sites > Click Advanced
\par > 4. Input the Internet websites you usually browse to the list.
\par > 5. Click OK twice.
\par >
\par > If anything is unclear, please feel free to let me know.
\par >
\par > Sincerely,
\par > Alex Xie
\par > Microsoft Online Support Professional
\par > Microsoft Global Technical Support Center
\par >
\par > Get Secure! - www.microsoft.com/security
\par > ================================================
\par > When responding to posts, please "Reply to Group"
\par > via your newsreader so that others may learn and benefit from your issue.
\par > ================================================
\par > This posting is provided "AS IS" with no warranties, and confers no rights.
\par > --------------------
\par > Thread-Topic: Why authentication before opening a document in document libra
\par > thread-index: Acfk+qmXpQ0odT1+Sa60g7gdogR+1w==
\par > X-WBNR-Posting-Host: 207.46.19.197
\par > From: =?Utf-8?B?TGVtQGNvbW11bml0eS5ub3NwYW0=?= <Lem@xxxxxxxxxxxxxxxx>
\par > References: <FECA75AD-2F6D-4EBD-9961-7D2EE3414937@xxxxxxxxxxxxx>
\par > <9ekygVj3HHA.4200@xxxxxxxxxxxxxxxxxxxxxx>
\par > <1134DA44-909A-4256-B87E-5EDFD995CD25@xxxxxxxxxxxxx>
\par > <u22AO6O5HHA.484@xxxxxxxxxxxxxxxxxxxx>
\par > Subject: Re: Why authentication before opening a document in document libra
\par > Date: Wed, 22 Aug 2007 13:26:04 -0700
\par > Lines: 122
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\par >
\par > Hi, I followed the suggestions but still came up with the same problem, do
\par > you know what else I could try?
\par >
\par > "James Morey [MSFT]" wrote:
\par >
\par > > This sounds like a known issue with with cookies and IE7. there is a KB
\par > > article for this [http://support.microsoft.com/kb/932118].
\par > >
\par > > Hope this helps.
\par > >
\par > > --
\par > > James R. Morey [MS]
\par > > This posting is provided "AS IS" with no warranties, and confers no
\par > rights.
\par > > Use of included script samples are subject to the terms specified at
\par > > http://www.microsoft.com/info/cpyright.htm
\par > >
\par > > Office SharePoint Server 2007
\par > >
\par > (http://technet2.microsoft.com/Office/en-us/library/21dcf8aa-8a6e-4325-aa17-
\par > 0188e491361c1033.mspx)
\par > >
\par > > Windows SharePoint Services 3.0
\par > >
\par > (http://technet2.microsoft.com/windowsserver/WSS/en/library/8a9690e4-6917-4a
\par > ab-82ce-cdbe989a20531033.mspx
\par > > )
\par > >
\par > > ========================
\par > > <Lem@xxxxxxxxxxxxxxxx> wrote in message
\par > > news:1134DA44-909A-4256-B87E-5EDFD995CD25@xxxxxxxxxxxxxxxx
\par > > > Here is the additional information:
\par > > >
\par > > >> 1. Does this issue occur when accessing the companyweb site from
\par > > >> intranet?
\par > > > We go directly to the intranet site, it is not connected to our external
\par > > > company web site.
\par > > >> 2. Does this issue occur on all client computers?
\par > > > No
\par > > >> 3. Does this issue only occur on Windows Vista-based computers?
\par > > > yes
\par > > >> 4. What's the version of Office client program on the problematic
\par > > >> computer?
\par > > > Office 2007
\par > > >
\par > > > "Alex Xie [MSFT]" wrote:
\par > > >
\par > > >> Hi Lem,
\par > > >>
\par > > >> Thank you for posting here.
\par > > >>
\par > > >> Based on my knowledge, this issue can be caused by the User
\par > > >> Authentication
\par > > >> setting in Internet Explorer security zone. I suggest we perform the
\par > > >> following steps to resolve this issue.
\par > > >>
\par > > >> Step 1: Add the SharePoint site to the trusted site
\par > > >> ==============================
\par > > >> 1. Open Internet Explorer > Tools > Internet Options
\par > > >> 2. On the Security tab, click Trusted and click Sites
\par > > >> 3. Add the URL of the SharePoint site to the trusted sites list.
\par > > >> 4. Click the "Custom Level" button under Trusted security zone
\par > > >> 5. Scroll down to the button and select "Automatically Logon with
\par > current
\par > > >> user name and password"
\par > > >> 6. Click OK and restart Internet Explorer to check if the issue is
\par > > >> resolved.
\par > > >>
\par > > >> More information
\par > > >> --------------------
\par > > >> Internet Explorer May Prompt You for a Password
\par > > >> http://support.microsoft.com/?id=258063
\par > > >>
\par > > >> Please check if the issue can be resolved. If the issue doesn't
\par > > >> disappear,
\par > > >> please check the Authentication type of the IIS virtual server.
\par > > >>
\par > > >> Step 2: Check Authentication type
\par > > >> ======================
\par > > >> It is a known issue that the user will be prompted with login
\par > credentials
\par > > >> when accessing the SharePoint Explorer View or opening documents
\par > stored
\par > > >> in
\par > > >> the SharePoint libraries. Therefore, please check the authentication
\par > type
\par > > >> of this web application.
\par > > >>
\par > > >> 1. Open the IIS Manager, and right click the IIS website on which the
\par > > >> SharePoint web application is hosted.
\par > > >> 2. Point to Properties.
\par > > >> 3. Click the Directory Security tab, and click the Edit button.
\par > > >> 4. Ensure only Integrated Windows authentication is checked.
\par > > >>
\par > > >> More information
\par > > >> -------------------
\par > > >> You are prompted to enter your user name and your password when you
\par > open
\par > > >> an
\par > > >> Office document in SharePoint Server 2007, in SharePoint Portal Server
\par > > >> 2003, or in Windows SharePoint Services
\par > > >> http://support.microsoft.com/kb/871155/en-us
\par > > >>
\par > > >> If the above steps do not help in resolving this issue, I'd like to
\par > > >> collect
\par > > >> the following information for further research.
\par > > >>
\par > > >> 1. Does this issue occur when accessing the companyweb site from
\par > > >> intranet?
\par > > >> 2. Does this issue occur on all client computers?
\par > > >> 3. Does this issue only occur on Windows Vista-based computers?
\par > > >> 4. What's the version of Office client program on the problematic
\par > > >> computer?
\par > > >>
\par > > >> If anything is unclear, please feel free to let me know. I'll be happy
\par > to
\par > > >> be of assistance.
\par > > >>
\par > > >> Sincerely,
\par > > >> Alex Xie
\par > > >> Microsoft Online Support Professional
\par > > >> Microsoft Global Technical Support Center
\par > > >>
\par > > >> Get Secure! - www.microsoft.com/security
\par > > >> ================================================
\par > > >> When responding to posts, please "Reply to Group"
\par > > >> via your newsreader so that others may learn and benefit from your
\par > issue.
\par > > >> ================================================
\par > > >> This posting is provided "AS IS" with no warranties, and confers no
\par > > >> rights
\par > >
\par > >
\par > >
\par >
\par \pard
\par
\par }