Re: Why authentication before opening a document in document libra

On Aug 22, 4:22 pm, robnun...@xxxxxxxxx wrote:
On Aug 22, 1:26 pm, L...@xxxxxxxxxxxxxxxx <L...@xxxxxxxxxxxxxxxx>
wrote:





Hi, I followed the suggestions but still came up with the same problem, do
you know what else I could try?

"James Morey [MSFT]" wrote:
This sounds like a known issue with with cookies and IE7. there is a KB
article for this [http://support.microsoft.com/kb/932118].

Hope this helps.

--
James R. Morey [MS]
This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Office SharePoint Server 2007
(http://technet2.microsoft.com/Office/en-us/library/21dcf8aa-8a6e-4325...)

Windows SharePoint Services 3.0
(http://technet2.microsoft.com/windowsserver/WSS/en/library/8a9690e4-6...
)

========================
<L...@xxxxxxxxxxxxxxxx> wrote in message
news:1134DA44-909A-4256-B87E-5EDFD995CD25@xxxxxxxxxxxxxxxx
Here is the additional information:

1. Does this issue occur when accessing the companyweb site from
intranet?
We go directly to the intranet site, it is not connected to our external
company web site.
2. Does this issue occur on all client computers?
No
3. Does this issue only occur on Windows Vista-based computers?
yes
4. What's the version of Office client program on the problematic
computer?
Office 2007

"Alex Xie [MSFT]" wrote:

Hi Lem,

Thank you for posting here.

Based on my knowledge, this issue can be caused by the User
Authentication
setting in Internet Explorer security zone. I suggest we perform the
following steps to resolve this issue.

Step 1: Add the SharePoint site to the trusted site
==============================
1. Open Internet Explorer > Tools > Internet Options
2. On the Security tab, click Trusted and click Sites
3. Add the URL of the SharePoint site to the trusted sites list.
4. Click the "Custom Level" button under Trusted security zone
5. Scroll down to the button and select "Automatically Logon with current
user name and password"
6. Click OK and restart Internet Explorer to check if the issue is
resolved.

More information
--------------------
Internet Explorer May Prompt You for a Password
http://support.microsoft.com/?id=258063

Please check if the issue can be resolved. If the issue doesn't
disappear,
please check the Authentication type of the IIS virtual server.

Step 2: Check Authentication type
======================
It is a known issue that the user will be prompted with login credentials
when accessing the SharePoint Explorer View or opening documents stored
in
the SharePoint libraries. Therefore, please check the authentication type
of this web application.

1. Open the IIS Manager, and right click the IIS website on which the
SharePoint web application is hosted.
2. Point to Properties.
3. Click the Directory Security tab, and click the Edit button.
4. Ensure only Integrated Windows authentication is checked.

More information
-------------------
You are prompted to enter your user name and your password when you open
an
Office document in SharePoint Server 2007, in SharePoint Portal Server
2003, or in Windows SharePoint Services
http://support.microsoft.com/kb/871155/en-us

If the above steps do not help in resolving this issue, I'd like to
collect
the following information for further research.

1. Does this issue occur when accessing the companyweb site from
intranet?
2. Does this issue occur on all client computers?
3. Does this issue only occur on Windows Vista-based computers?
4. What's the version of Office client program on the problematic
computer?

If anything is unclear, please feel free to let me know. I'll be happy to
be of assistance.

Sincerely,
Alex Xie
Microsoft Online Support Professional
Microsoft Global Technical Support Center

Get Secure! -www.microsoft.com/security
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This posting is provided "AS IS" with no warranties, and confers no
rights- Hide quoted text -

- Show quoted text -

I am having the same issue.

MOSS 2007
Not accessable from the outside
Only Vista Clients are having problems
Using Office 2007

Tried the cookie KB article listed above and does not work- Hide quoted text -

- Show quoted text -

.... Also

When propted for creditials, it will not take any username or password

.