Re: Helpdesk App from Microsoft

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Hi again,

On the main page of "Helpdesk" application, there is a section that lists
the categories. This is an "Issues" list.

1. Click on "All Issues" link in this section.
2. Click on "Modify Settings and columns" under "Actions" heading in the
left side menu.
3. Under "Columns", click on "category".
4. In "Optional settings for column" section, you can define choices for
this column. You will see following choices by default: Outage, Poor
Quality, Equipment Issue, Other. Modify these and use your own choices.
5. Click OK.

Let me know if you have any further questions!

Regards,

-SSA

"Dave Morrow" <morrowd@xxxxxxxxxxxxx> wrote in message
news:%23j3BH%23KaGHA.1352@xxxxxxxxxxxxxxxxxxxxxxx
Has anyone downloaded the Helpdesk App from Microsoft? I am attempting to
use it, and would like to change the categories and projects lists. How
do I do this?



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