help PLEASE - installation error
anonymous_at_discussions.microsoft.com
Date: 06/17/04
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Date: Thu, 17 Jun 2004 11:58:39 -0700
Can anybody provide clues as to where I should at least
start looking?
>-----Original Message-----
>This error pops up when trying to install the backwards-
>compatible document library for SPS2003:
>
>"Setup failed while installing sub-component Information
>Store Services with error code 0xC1037989"
>
>The installation of the portal itself went smoothly and
>is installed on a Windows 2003 Server in a domain
>environment. SQL Server 2000 is also installed on the
>server.
>
>Neither Exchange Server nor Microsoft Office Extensions
>are installed on the server.
>
>A look at the "Exchange Server Setup Progress.log" shows
>this:
>
>[17:59:50] CreateProcess timed out before the spawned
>process completed! -- ID:31195 --
>[17:59:50] CInsParser::ScProcessLine
>(f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:1225)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[17:59:50] Processing file 'd:\installs-
>releaseengineering\mssharepointportalserver2003
>\optional\server\web storage system\mdb_reg.ins', at or
>near line 206 (CreateProcess:C:\Program
>Files\Exchsrvr\bin;regsvr32 /s cdowfevt.dll;60000) --
>ID:31111 -- CInsParser::ScProcessLine
>(f:\titanium\admin\src\libs\exsetup\hiddenw1.cxx:492)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[17:59:50] Registry file name: 'd:\installs-
>releaseengineering\mssharepointportalserver2003
>\optional\server\web storage system\mdb_reg.ins'
>CRegistryManager::ScProcessFile
>
(f:\titanium\admin\src\udog\setupbase\tools\regmgr.cxx:125
>)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[17:59:50] Filename = 'd:\installs-
>releaseengineering\mssharepointportalserver2003
>\optional\server\web storage system\mdb_reg'
>CBaseAtom::ScAddRegistryKeys
>
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cx
>x:1408)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[17:59:50] CAtomBaseMDB::ScAddRegistryKeys
>
(f:\titanium\admin\src\udog\exsetdata\components\server\a_
>basemdb.cxx:130)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[17:59:50] Leaving CAtomBaseMDB::ScAddRegistryKeys
>[17:59:50] CAtomMagmaMDB::ScAddRegistryKeys
>
(f:\titanium\admin\src\udog\mgsetdata\components\magma\a_m
>gmdb.cxx:103)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[17:59:50] Leaving CAtomMagmaMDB::ScAddRegistryKeys
>[17:59:50] CBaseAtom::ScAdd
>
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cx
>x:939)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[17:59:50] Service = 'MSExchangeIS'
>CBaseServiceAtom::ScAdd
>
(f:\titanium\admin\src\udog\setupbase\basecomp\basesvcatom
>..cxx:210)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[17:59:50] Leaving CBaseServiceAtom(Information Store
>Service)::ScAdd
>[17:59:50] mode = 'Install' (61953) CBaseAtom::ScSetup
>
(f:\titanium\admin\src\udog\setupbase\basecomp\baseatom.cx
>x:842)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[18:00:02] >>>>>>>>>> Setup encountered a fatal error
>during Web Storage System Core of Install component
>task. -- ID:62237 -- CBaseComponent::ScSetup
>
(f:\titanium\admin\src\udog\setupbase\basecomp\basecomp.cx
>x:1401)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[18:00:02] Entering ScQueueWatsonErrorReport
>[18:00:04] Leaving ScQueueWatsonErrorReport
>[18:00:04] Entering
>CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetu
p
>[18:00:04] Leaving
>CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetu
p
>[18:00:04] CBaseComponent::ScSetup
>
(f:\titanium\admin\src\udog\setupbase\basecomp\basecomp.cx
>x:1487)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[18:00:04] Leaving CBaseComponent::ScSetup
>[18:00:04] CCompMagma::ScSetup
>
(f:\titanium\admin\src\udog\mgsetdata\components\magma\com
>pmagma.cxx:309)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[18:00:04] Leaving CCompMagma::ScSetup
>[18:00:04] CComExchSetupComponent::Install
>(f:\titanium\admin\src\udog\bo\comboifaces.cxx:829)
> Error code 0XC1037989 (31113): An internal
>component is not responding.
>[18:00:04] Entering ScQueueWatsonErrorReport
>[18:00:06] Leaving ScQueueWatsonErrorReport
>[18:00:06] Entering CCompRoot::ScPostSetup
>[18:00:06] Entering CCompRoot::ScFixupSharedItemRefCounts
>[18:00:06] Deleting ref counts for shared items
>[18:00:06] Incrementing ref counts for shared items
>[18:00:06] Leaving CCompRoot::ScFixupSharedItemRefCounts
>[18:00:06] Leaving CCompRoot::ScPostSetup
>[18:00:13] CComBOIFacesFactory::QueryInterface
>(f:\titanium\admin\src\udog\bo\bofactory.cxx:54)
> Error code 0X80004002 (16386): No interface
>
>Any help would be appreciated.
>.
>
- Next message: Marcos: "Sharepoint menu control"
- Previous message: Joe Schurman: "RE: stsadm.exe"
- In reply to: anonymous_at_discussions.microsoft.com: "help - installation error"
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