Re: 2005 Enterprise sp 2 install fails - 11009

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Hi Frankm,
Thank you for your response.

The error 11009 means "No passive nodes were successfully patched". From the hotfix setup logs
you sent to me, I found the following error messages:
1. Using PrevRegRootPath: Software\Microsoft\Microsoft SQL Server\MSSQL.1
GetServiceUserGroup failed for MSSQLSERVER, 5
Error Code: 0x80070534 (1332)

Windows Error Text: No mapping between account names and security IDs was done.

2. Failed to find installation media path due to datastore exception in FindSetupFolder()

From the two error messages, it seems that this issue is most likely related to permission and your
SP2 installation path. Based on the two error messages, I would like to ask you two questions:
1. Was your SQL Server service account a domain administrator account?
You can check this from Services list. Double click your SQL Server services, switch to the Log On
tab and you can find the service account. If it is not a domain administrator, try changing it to a
domain administrator on each node to see if it helps.

2. How did you install your SQL Server 2005 SP2, locally from your active node or remotely from a
network share folder?
If you installed your SQL Server 2005 SP2 from a network share, I recommend that you try
removing the Hotfix folder and installing the patch only from your active node.
If the SP2 patch installation media was on your active node, please check what the result is if
you specify a domain administrator account for "Remote User Account" during the SP2 installation.

Hope this helps. If you have any other questions or concerns. Have a nice day!

Best regards,
Charles Wang
Microsoft Online Community Support
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