Unable to update or uninstall SQL Server 2005 Express
- From: Eric F <emf@xxxxxxxxxx>
- Date: Thu, 19 Apr 2007 16:17:26 GMT
OK,
I think I've searched all the current messages in this group, and I
can't find a reference to the problem I'm having. I have a WinXPSP2
box running SQL Server 2005 Express and SQL Server 2005 standard.
Automatic Updates downloaded the update for SQL05 Express SP1, but it
won't install. I get an error 1612, and the log files shows that "the
installation source can not be found". I've been working on this for a
while, with the ultimate target of upgrading both SQL Server and SS
Express to SP2. I can't unistall SQL Express, either - I get the same
error. I suspect I've done enough damage to the installation settings
that I'll need to manually recover - is there a manual technique for
completely uninstalling SQL Server express, so that I can start over?
Here's the log from my last effort to reinstall SP1 - I set up a
folder on my C drive to hold the install files.
Thanks,
Eric
=== Verbose logging started: 4/19/2007 12:09:12 Build type: SHIP
UNICODE 3.01.4000.2435 Calling process:
C:\SQLExpressSP1Install\setup.exe ===
MSI (c) (74:68) [12:09:12:203]: Resetting cached policy values
MSI (c) (74:68) [12:09:12:203]: Machine policy value 'Debug' is 0
MSI (c) (74:68) [12:09:12:203]: ******* RunEngine:
******* Product:
C:\SQLExpressSP1Install\Setup\SqlSupport.msi
******* Action:
******* CommandLine: **********
MSI (c) (74:68) [12:09:12:203]: Client-side and UI is none or basic:
Running entire install on the server.
MSI (c) (74:68) [12:09:12:203]: Grabbed execution mutex.
MSI (c) (74:68) [12:09:12:250]: Cloaking enabled.
MSI (c) (74:68) [12:09:12:250]: Attempting to enable all disabled
priveleges before calling Install on Server
MSI (c) (74:68) [12:09:12:265]: Incrementing counter to disable
shutdown. Counter after increment: 0
MSI (s) (80:EC) [12:09:12:281]: Grabbed execution mutex.
MSI (s) (80:B8) [12:09:12:281]: Resetting cached policy values
MSI (s) (80:B8) [12:09:12:281]: Machine policy value 'Debug' is 0
MSI (s) (80:B8) [12:09:12:281]: ******* RunEngine:
******* Product:
C:\SQLExpressSP1Install\Setup\SqlSupport.msi
******* Action:
******* CommandLine: **********
MSI (s) (80:B8) [12:09:12:281]: Machine policy value
'DisableUserInstalls' is 0
MSI (s) (80:B8) [12:09:12:296]: File will have security applied from
OpCode.
MSI (s) (80:B8) [12:09:12:343]: SOFTWARE RESTRICTION POLICY: Verifying
package --> 'C:\SQLExpressSP1Install\Setup\SqlSupport.msi' against
software restriction policy
MSI (s) (80:B8) [12:09:12:343]: SOFTWARE RESTRICTION POLICY:
C:\SQLExpressSP1Install\Setup\SqlSupport.msi has a digital signature
MSI (s) (80:B8) [12:09:12:484]: SOFTWARE RESTRICTION POLICY:
C:\SQLExpressSP1Install\Setup\SqlSupport.msi is permitted to run at
the 'unrestricted' authorization level.
MSI (s) (80:B8) [12:09:12:484]: End dialog not enabled
MSI (s) (80:B8) [12:09:12:484]: Original package ==>
C:\SQLExpressSP1Install\Setup\SqlSupport.msi
MSI (s) (80:B8) [12:09:12:484]: Package we're running from ==>
C:\WINDOWS\Installer\1141f70.msi
MSI (s) (80:B8) [12:09:12:484]: APPCOMPAT: looking for appcompat
database entry with ProductCode
'{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
MSI (s) (80:B8) [12:09:12:484]: APPCOMPAT: no matching ProductCode
found in database.
MSI (s) (80:B8) [12:09:12:484]: MSCOREE not loaded loading copy from
system32
MSI (s) (80:B8) [12:09:12:484]: Couldn't find local patch ''. Looking
for it at its source.
MSI (s) (80:B8) [12:09:12:484]: Resolving Patch source.
MSI (s) (80:B8) [12:09:12:484]: User policy value 'SearchOrder' is
'nmu'
MSI (s) (80:B8) [12:09:12:484]: User policy value 'DisableMedia' is 0
MSI (s) (80:B8) [12:09:12:484]: Machine policy value
'AllowLockdownMedia' is 0
MSI (s) (80:B8) [12:09:12:484]: SOURCEMGMT: Media enabled only if
package is safe.
MSI (s) (80:B8) [12:09:12:484]: SOURCEMGMT: Looking for sourcelist for
product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
MSI (s) (80:B8) [12:09:12:484]: Note: 1: 1706 2:
{EE92F683-5F5C-4970-BB0B-9AC591B60268} 3:
MSI (s) (80:B8) [12:09:12:484]: SOURCEMGMT: Failed to resolve source
MSI (s) (80:B8) [12:09:12:484]: Note: 1: 1708
MSI (s) (80:B8) [12:09:12:484]: Note: 1: 2729
MSI (s) (80:B8) [12:09:12:484]: Note: 1: 2729
MSI (s) (80:B8) [12:09:12:484]: Product: Microsoft SQL Server Setup
Support Files (English) -- Installation failed.
MSI (s) (80:B8) [12:09:12:484]: MainEngineThread is returning 1612
The installation source for this product is not available. Verify
that the source exists and that you can access it.
C:\SQLExpressSP1Install\Setup\SqlSupport.msi
MSI (c) (74:68) [12:09:12:593]: Decrementing counter to disable
shutdown. If counter >= 0, shutdown will be denied. Counter after
decrement: -1
MSI (c) (74:68) [12:09:12:593]: MainEngineThread is returning 1612
=== Verbose logging stopped: 4/19/2007 12:09:12 ===
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