sql2005 sp2 does not install: Unable to install Windows Installer MSI file



When I install sp2 I get this error
Unable to install Windows Installer MSI file
It seems that 'SqlSupport.msp' is missing.
I am running sp2 as administrator, from the local disk.
How can I sove this?
Yesterday I've applied SP2 to an other pc without any problem.
Thank you for your help
ALessandro


Time: 04/12/2007 10:49:22.605
KB Number: KB921896
Machine: M2
OS Version: Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
Cluster Installation: No

**********************************************************************************
Prerequisites Check & Status
SQLSupport: Failed

**********************************************************************************
Products Detected Language Level Patch Level
Platform Edition
Setup Support Files ENU
x86
Database Services (SQL2K5) ENU SP1 2005.090.2047.00
x86 DEVELOPER
Analysis Services (SQL2K5) ENU SP1 2005.090.2050.00
x86 DEVELOPER
Reporting Services (SQL2K5) ENU SP1 9.00.2050.00
x86 DEVELOPER
Notification Services ENU SP1 9.00.2047.00
x86 DEVELOPER
Integration Services ENU SP1 9.00.2050.00
x86 DEVELOPER
SQL Server Native Client ENU 9.00.2047.00
x86
Client Components ENU SP1 9.1.2050
x86 DEVELOPER
MSXML 6.0 Parser ENU 6.00.3890.0
x86
SQLXML4 ENU 9.00.2047.00
x86
Backward Compatibility ENU 8.05.1704
x86
Microsoft SQL Server VSS Writer ENU 9.00.2047.00
x86

**********************************************************************************
Products Disqualified & Reason
Product Reason

**********************************************************************************
Processes Locking Files
Process Name Feature Type User Name
PID
SQLBrowser Database Services Service NT
AUTHORITY\SYSTEM 1992

**********************************************************************************
Product Installation Status
Product : Setup Support Files
Product Version (Previous):
Product Version (Final) :
Status : Failure
Log File : C:\Programmi\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
Error Number : 1635
Error Description : Unable to install Windows Installer MSI file
----------------------------------------------------------------------------------
Product : Database Services (SQL2K5)
Product Version (Previous): 2047
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Analysis Services (SQL2K5)
Product Version (Previous): 2050
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Reporting Services (SQL2K5)
Product Version (Previous): 2050
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Notification Services
Product Version (Previous): 2047
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Integration Services
Product Version (Previous): 2050
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : SQL Server Native Client
Product Version (Previous): 2047
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Client Components
Product Version (Previous): 2050
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : MSXML 6.0 Parser
Product Version (Previous): 3890
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : SQLXML4
Product Version (Previous): 2047
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Backward Compatibility
Product Version (Previous): 1704
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------
Product : Microsoft SQL Server VSS Writer
Product Version (Previous): 2047
Product Version (Final) :
Status : Not Applied
Log File :
Error Number : 0
Error Description :
----------------------------------------------------------------------------------

**********************************************************************************
Summary
One or more products failed to install, see above for details
Exit Code Returned: 1603



and


=== Verbose logging started: 12/04/2007 10.25.00 Build type: SHIP UNICODE
3.01.4000.2435 Calling process: d:\2512aec006c9e1d7c79a77bdb971\hotfix.exe
===
MSI (c) (BC:A4) [10:25:00:442]: Resetting cached policy values
MSI (c) (BC:A4) [10:25:00:442]: Machine policy value 'Debug' is 0
MSI (c) (BC:A4) [10:25:00:442]: ******* RunEngine:
******* Product: C:\Programmi\Microsoft SQL Server\90\Setup
Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
******* Action:
******* CommandLine: **********
MSI (c) (BC:A4) [10:25:00:442]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (BC:A4) [10:25:00:442]: Grabbed execution mutex.
MSI (c) (BC:A4) [10:25:00:452]: Cloaking enabled.
MSI (c) (BC:A4) [10:25:00:452]: Attempting to enable all disabled priveleges
before calling Install on Server
MSI (c) (BC:A4) [10:25:00:452]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (7C:B8) [10:25:00:482]: Grabbed execution mutex.
MSI (s) (7C:78) [10:25:00:482]: Resetting cached policy values
MSI (s) (7C:78) [10:25:00:482]: Machine policy value 'Debug' is 0
MSI (s) (7C:78) [10:25:00:482]: ******* RunEngine:
******* Product: C:\Programmi\Microsoft SQL Server\90\Setup
Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
******* Action:
******* CommandLine: **********
MSI (s) (7C:78) [10:25:00:482]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (7C:78) [10:25:00:702]: File will have security applied from OpCode.
MSI (s) (7C:78) [10:25:01:233]: SOFTWARE RESTRICTION POLICY: Verifying
package --> 'C:\Programmi\Microsoft SQL Server\90\Setup
Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi' against software
restriction policy
MSI (s) (7C:78) [10:25:01:233]: SOFTWARE RESTRICTION POLICY:
C:\Programmi\Microsoft SQL Server\90\Setup
Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi has a digital signature
MSI (s) (7C:78) [10:25:02:855]: SOFTWARE RESTRICTION POLICY:
C:\Programmi\Microsoft SQL Server\90\Setup
Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi is permitted to run at
the 'unrestricted' authorization level.
MSI (s) (7C:78) [10:25:02:855]: End dialog not enabled
MSI (s) (7C:78) [10:25:02:855]: Original package ==> C:\Programmi\Microsoft
SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (s) (7C:78) [10:25:02:855]: Package we're running from ==>
C:\WINDOWS\Installer\2985d0.msi
MSI (s) (7C:78) [10:25:02:866]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
MSI (s) (7C:78) [10:25:02:866]: APPCOMPAT: no matching ProductCode found in
database.
MSI (s) (7C:78) [10:25:02:866]: MSCOREE not loaded loading copy from
system32
MSI (s) (7C:78) [10:25:02:866]: Opening existing patch
'C:\WINDOWS\Installer\120e44.msp'.
MSI (s) (7C:78) [10:25:02:866]: Note: 1: 2203 2:
C:\WINDOWS\Installer\120e44.msp 3: -2147287038
MSI (s) (7C:78) [10:25:02:866]: Couldn't find local patch
'C:\WINDOWS\Installer\120e44.msp'. Looking for it at its source.
MSI (s) (7C:78) [10:25:02:866]: Resolving Patch source.
MSI (s) (7C:78) [10:25:02:876]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (7C:78) [10:25:02:876]: User policy value 'DisableMedia' is 0
MSI (s) (7C:78) [10:25:02:876]: Machine policy value 'AllowLockdownMedia' is
0
MSI (s) (7C:78) [10:25:02:876]: SOURCEMGMT: Media enabled only if package is
safe.
MSI (s) (7C:78) [10:25:02:876]: SOURCEMGMT: Looking for sourcelist for
product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
MSI (s) (7C:78) [10:25:02:876]: SOURCEMGMT: Adding
{EE92F683-5F5C-4970-BB0B-9AC591B60268}; to potential sourcelist list
(pcode;disk;relpath).
MSI (s) (7C:78) [10:25:02:896]: SOURCEMGMT: Now checking product
{EE92F683-5F5C-4970-BB0B-9AC591B60268}
MSI (s) (7C:78) [10:25:02:896]: SOURCEMGMT: Media is enabled for product.
MSI (s) (7C:78) [10:25:02:896]: SOURCEMGMT: Attempting to use LastUsedSource
from source list.
MSI (s) (7C:78) [10:25:02:896]: SOURCEMGMT: Trying source
d:\b6f7209d49ef2a83a3aa0ba8952cea\HotFixSqlSupport\Files\.
MSI (s) (7C:78) [10:25:02:896]: Note: 1: 2203 2:
d:\b6f7209d49ef2a83a3aa0ba8952cea\HotFixSqlSupport\Files\SqlSupport.msp
3: -2147287037
MSI (s) (7C:78) [10:25:02:896]: SOURCEMGMT: Source is invalid due to
missing/inaccessible package.
MSI (s) (7C:78) [10:25:02:896]: Note: 1: 1706 2: -2147483647 3:
SqlSupport.msp
MSI (s) (7C:78) [10:25:02:896]: SOURCEMGMT: Processing net source list.
MSI (s) (7C:78) [10:25:02:896]: Note: 1: 1706 2: -2147483647 3:
SqlSupport.msp
MSI (s) (7C:78) [10:25:02:896]: SOURCEMGMT: Processing media source list.
MSI (s) (7C:78) [10:25:02:936]: SOURCEMGMT: Resolved source to:
'SqlSupport.msp'
MSI (s) (7C:78) [10:25:35:242]: Note: 1: 1314 2: SqlSupport.msp
MSI (s) (7C:78) [10:25:35:242]: Unable to create a temp copy of patch
'SqlSupport.msp'.
MSI (s) (7C:78) [10:25:35:242]: Note: 1: 1708
MSI (s) (7C:78) [10:25:35:242]: Note: 1: 2729
MSI (s) (7C:78) [10:25:35:242]: Note: 1: 2729
MSI (s) (7C:78) [10:25:35:242]: Product: Microsoft SQL Server Setup Support
Files (English) -- Installation failed.

MSI (s) (7C:78) [10:25:35:242]: MainEngineThread is returning 1635
Impossibile aprire il pacchetto di correzione. Verificare che il pacchetto
di correzione esista e che vi si possa accedere, o contattare il fornitore
dell'applicazione per controllare che il pacchetto di correzione di Windows
Installer sia valido.
C:\Programmi\Microsoft SQL Server\90\Setup
Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (c) (BC:A4) [10:25:35:352]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (BC:A4) [10:25:35:352]: MainEngineThread is returning 1635
=== Verbose logging stopped: 12/04/2007 10.25.35 ===




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