RE: problem installing MSDE 2000 when MS BCM already installed

From: Spicie Mikie (Maz_at_newsgroups.nospam)
Date: 08/31/04 

Date: Tue, 31 Aug 2004 05:17:03 -0700

Hi Mingqing,

Thanks for getting back so quick. Here are some clarifications for you;

1) All these machines were brand new Windows XP Pro boxes with MS Office
preinstalled from the OEM. Some were litterly just taken out of the boxes so
I know we're not dealing with some obscure setting change or nasty
distructive program.

2) Yes, MDAC 2.8 was installed prior to kicking off our MSDE setup. We
even ran it manually a second time eventhough the install package does it
also.

3) We install MSDE with default language settings. All these computers were
sold to customers in the US. I didn't check language settings for Windows
but I can't imagine finding anything but default English settings.

4) We did not try stopping the BCM instance of SQL before uninstalling it

Some more info; The setup fails in the begining with an ODBC error stating
"cannot connect to database or access denied". Like I said in the last
email, it's happened under this exact scenerio about 5 times in August. Each
time, removing BCM solved the problem. I didn't really dig too far into this
yet because it seemed to be such a clear problem of some kind. I decided to
just post this message to see if others have started running into this yet.
Are you saying MS has not heard of this yet and you can't recreate this
problem on your end? If that's true then I'm stumped because we're not doing
anything special other then using the standard MSDE MSI package with some
command line switches. Here's our command line for the setup.exe

SETUP.EXE /qb /L*v C:\SQLSETUP.log INSTANCENAME=SchoolLeader
SECURITYMODE=SQL BLANKSAPWD=1 DISABLENETWORKPROTOCOLS=0 /Wait

After the installation completes we do some sophisticated proessing with DMO
to get it all configured and locked down for our needs. However, we don't
get passed the initial MSDE setup step.

Hope that gives you further insight.

Thanks,
Mike

""Mingqing Cheng [MSFT]"" wrote:

> Hi Maz,
>
> Thanks for sharing your pains with us.
>
> From your descriptions, I understood that you will fail to install MSDE
> unless removing Business Contact Manager(BCM) first. Have I understood you?
> If there is anything I misunderstood, please feel free to let me know:)
>
> For further troubleshooting, please collect the following information for me
> 1. What's your windows version, Windows 2000, Windows XP or Windows 2003
> (and it's language version)?
> Have you make the latest updates by Windows Updates?
>
> 2. Have you upgraded to MDAC 2.8? Download it here and upgrade to see
> whether any progress will make.
>
> Microsoft Data Access Components (MDAC) 2.8
> http://www.microsoft.com/downloads/details.aspx?FamilyID=6c050fe3-c795-4b7d-
> b037-185d0506396c&DisplayLang=en
>
> 3. Try to keep Windows and MSDE with the same language setting
>
> 4. Can you find MSSQL$MICROSOFTBCM service in your DELL box? If so, stop
> this services and see whether any further process could be made.
>
> Thank you for your patience and cooperation. If you have any questions or
> concerns, don't hesitate to let me know. We are here to be of assistance!
>
>
> Sincerely yours,
>
> Mingqing Cheng
> Microsoft Developer Community Support
> ---------------------------------------------------------------
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