Re: MS KBN 830767; SQL Query Analyzer Stops Responding

From: Stephen Dybing [MSFT] (stephd_at_online.microsoft.com)
Date: 06/08/04


Date: Tue, 8 Jun 2004 08:00:36 -0700

Nope, that's not a stupid question. There is no number for "free hotfix
support" so you'll have to have your credit card ready. Once the support
engineer confirms that you've encountered a bug, they should refund your
money.

-- 
Sincerely,
Stephen Dybing
This posting is provided "AS IS" with no warranties, and confers no rights.
"the_devhead" <the_devhead.17ii70@mail.mcse.ms> wrote in message
news:the_devhead.17ii70@mail.mcse.ms...
>
> I'm sure this is a stupid question, but how do you 'open a case'?  Which
> number do you call?  None of them have options for free hotfix support.
> I'm worried as soon as I call one of their numbers I'm going to have a
> $245 phone call bill.
>
> the_devhead
>
>
> Cindy Gross wrote:
> > [B]You can get the hotfix by opening a case with Microsoft. Hotfix
> > cases are
> > free.
>
>
>
> --
> the_devhead
> ------------------------------------------------------------------------
> Posted via http://www.mcse.ms
> ------------------------------------------------------------------------
> View this thread: http://www.mcse.ms/message322070.html
>


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