Re: SQL 2000 FTS fails with SP 3a

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: John Kane (jt-kane_at_comcast.net)
Date: 11/29/04


Date: Mon, 29 Nov 2004 09:15:17 -0800

Chloe,
First of all, thank you for providing the version (@@select) and eventlog
entries as they are both very helpful info in troubleshooting SQL FTS
issues! Yes, this is a well known issue, but re-register DLLs and while this
should not cause any additional issues, it will not solve this issue. The
primary error is "800700e9 - No process is on the other end of the pipe."
Have you or anyone else changed the MSSQLServer service startup account &/or
password via Win2K's Component Services? If so, please review this KB
article:

277549 (Q277549) PRB: Unable to Build Full-Text Catalog After You Modify
MSSQLServer Logon Account Through [NT4.0) Control Panel [or Win2K Component
Services] at http://support.microsoft.com/default.aspx?scid=KB;EN-US;277549

Yes, removing or altering the SQL Server login BUILTIN\Administrators can be
the source of this problem for you. If so, then this most likely is the
source of the failure for FT Populations as the MSSearch services needs this
login to log into SQL Server and you can either add back this login with the
original permissions (default master db, sysadmin privileges or see KB
article: 263712 (Q263712) INF: How to Impede Windows NT Administrators from
Administering a Clustered SQL Server at:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;263712

If you cannot add back the SQL Server login BUILTIN\Administrators login,
you can use the following SQL code as a substitute:

exec sp_grantlogin N'NT Authority\System'
exec sp_defaultdb N'NT Authority\System', N'master'
exec sp_defaultlanguage N'NT Authority\System','us_english'
exec sp_addsrvrolemember N'NT Authority\System', sysadmin

Regards,
John

"Chloe Crowder" <chloe.crowder@bl.uk> wrote in message
news:f27559a3.0411290431.2cb9b4d3@posting.google.com...
> I know this isn't exactly news, but we've got a development box run
> W2K3 and SQL 2000 (which requires SP3+ to run). Full text indexing
> doesn't work on this machine, and we get the following warnings in the
> event log:-
>
> One or more warnings or errors for Gatherer project <SQLServer
> SQL0000900005> were logged to file
> <e:\sqldata\MSSQL\FTData\SQLServer\GatherLogs\SQL0000900005.1.gthr>.
> If you are interested in these messages, please, look at the file
> using the gatherer log query object (gthrlog.vbs, log viewer web
> page).
>
> The crawl seed <MSSQL75://SQLServer/32e0915f> in project <SQLServer
> SQL0000900005> cannot be accessed. Error: 800700e9 - No process is on
> the other end of the pipe. .
>
> The crawl for project <SQLServer SQL0000900005> could not be started,
> because no crawl seeds could be accessed. Fix the errors and try the
> crawl again.
>
> [Previous pair of message occur 5 times with different crawl seed
> number - presumably once per table]
>
> The end of crawl for project <SQLServer SQL0000900005> has been
> detected. The Gatherer successfully processed 0 documents totaling 0K.
> It failed to filter 1 documents. 0 URLs could not be reached or were
> denied access.
>
> I'm aware this is a known problem, and have tried a couple of things
> to fix it (or rather instructed the server administrator to do so).
>
> i) Re-register DLLs in \Program Files\Common Files\Microsoft
> Shared\MSSearch\Bin and \Program Files\Common
> Files\System\MSSearch\Bin
>
> ii) Checked for the registry keys
> HKLM\Software\Microsoft\Search\1.0\Language\Neutral and
>
HKLM\Software\Microsoft\Contentindexcommon\LanguageResources\Default\Languag
e
> Neutral. Neither existed. Adding registry entries for the second one
> didn't help.
>
> iii) I'm assured that BUILTIN\Administrator isn't the problem
>
> Does anyone have any more ideas on this one. As a library FTS is a bit
> important to us!
>
> Chloe Crowder
> The British Library



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