Re: General Network Error - MS Stumped

From: Kevin Spencer (kevin_at_takempis.com)
Date: 02/27/04


Date: Fri, 27 Feb 2004 07:43:52 -0500

If it does turn out to be a hardware or installed software issue, I believe
you will have spent more than the cost of 2 machines in salaries trying to
find it.

-- 
HTH,
Kevin Spencer
.Net Developer
Microsoft MVP
Big things are made up
of lots of little things.
"Joe Ross" <joeross252@hotmail.com> wrote in message
news:O1JOAaL$DHA.1732@TK2MSFTNGP12.phx.gbl...
> Unforunately, we're a small company and don't have the "luxury" of
> duplicating the environment.  However, there is plenty of horsepower there
> to meet our needs.  The web server is a Dell PowerEdge 1750 and the
database
> server is a Dell PowerEdge 2650 hooked into a PowerVault 220.  Usage is
> quite light.
>
> I would love to be able to do what you say and I appreciate the value it
> would bring to solving the problem, unfortunately, it's not realistic for
us
> at this time.
>
> Thanks
> -joe
>
>
> "Kevin Spencer" <kevin@takempis.com> wrote in message
> news:OVDsMqJ$DHA.2524@tk2msftngp13.phx.gbl...
> > Have you eliminated hardware or installed software issues by trying to
run
> > this on a different pair of machines?
> >
> > -- 
> > HTH,
> > Kevin Spencer
> > .Net Developer
> > Microsoft MVP
> > Big things are made up
> > of lots of little things.
> >
> > "Joe Ross" <joeross252@hotmail.com> wrote in message
> > news:u55gTVJ$DHA.1796@TK2MSFTNGP12.phx.gbl...
> > > I've been working with Microsoft support for over 3 weeks now on an
> > > intermittent General Network Error we're seeing in our production
> > > environment between our ASP.NET application and SQL Server 2000.  They
> are
> > > continuing to work on the issue, but it seems as if our progress is
> > grinding
> > > to a halt.  I asked this question on the newsgroups before going to MS
> but
> > > figured I'd give it another shot now that I have more information.
> > >
> > > The problem occurs intermittently (maybe 10 to 15 times per day).  It
> > seems
> > > to be related to queries that return "large" amounts of data from SQL.
> > The
> > > problem started after we made an equipment change.  We went from a
> single
> > > server hosting both our ASP.NET application and SQL Server 2000, to
one
> > > server hosting IIS and another machine running SQL.  An example of the
> > > exception thrown appears at the bottom of this post.
> > >
> > > MS had us perform 3 data captures initially: MPSRPT_MDAC on the IIS
> > machine,
> > > MPSRPT_MDAC on the SQL machine, and SQLDIAG on the database server.
The
> > MS
> > > rep found nothing too out of the ordinary with our configuration, so
he
> > > asked me to do a network capture on both machines while the error
> > occurred.
> > >
> > > I was able to get a good capture in a small window and sent it off to
> MS.
> > > The verdict is that IIS is basically halting the request.  It is
> resetting
> > > the database connection partway through retrieving the results of the
> > stored
> > > proc.  IIS attempts to close the connection for some reason, SQL
ignores
> > and
> > > keeps pumping back data, then IIS raises a reset.  MS confirmed that
> there
> > > is no packet loss.  MS has not determined why this is happening and
has
> > not
> > > advised me to capture any additional data.
> > >
> > > If someone has any ideas, I am willing to provide as much detail as
> > > possible.  I wanted to keep this initial post as concise as possible.
> > >
> > > Thanks for any assistance you can provide,
> > > -joe
> > >
> > > EXCEPTION:
> > > System.Data.SqlClient.SqlException: General network error.  Check your
> > > network documentation.
> > >    at System.Data.SqlClient.SqlConnection.OnError(SqlException
> exception,
> > > TdsParserState state)
> > >    at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException
> > > exception, TdsParserState state)
> > >    at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning()
> > >    at System.Data.SqlClient.TdsParser.ReadNetlib(Int32 bytesExpected)
> > >    at System.Data.SqlClient.TdsParser.ReadBuffer()
> > >    at System.Data.SqlClient.TdsParser.ReadByteArray(Byte[] buff, Int32
> > > offset, Int32 len)
> > >    at System.Data.SqlClient.TdsParser.ReadEncodingChar(Int32 length,
> > > Encoding encoding)
> > >    at System.Data.SqlClient.TdsParser.ReadSqlValue(_SqlMetaData md,
> Int32
> > > length)
> > >    at System.Data.SqlClient.TdsParser.ProcessRow(_SqlMetaData[]
columns,
> > > Object[] buffer, Int32[] map, Boolean useSQLTypes)
> > >    at System.Data.SqlClient.SqlDataReader.PrepareSQLRecord(Int32 i)
> > >    at System.Data.SqlClient.SqlDataReader.GetSqlString(Int32 i)
> > >    at System.Data.SqlClient.SqlDataReader.GetString(Int32 i)
> > >
> > >
> >
> >
>
>


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