RE: Failed on installation of SQL Server SP3a on Failover Cluster

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From: Fany Vargas [MSFT] (fanyv_at_online.microsoft.com)
Date: 12/10/04 

Date: Fri, 10 Dec 2004 22:25:26 GMT

1. Ensure that all NON-essential services are stopped. You can reference KB
for a list of services which need to stay running: INF: Order of
Installation for SQL Server 7.0 Clustering Setup - ID: 219264 (I realize
this is a 7.0 article). Also stop any antivirus or backup software in case
this is interfering with setup.

It is possible some other service is taking hold of the single user
conenction sql server starts with while applying the service pack. Also,
check any *.out files created by setup especially cnfsvr.out - they may
have more detailed errors.

2. If necessary, you can post your SQLSP.log file ( this is the setup log
file - fyi, it will contain your machine name, user name, virtual
servername,etc - it should not have any passwords though)

Thanks,
Fany Vargas
Microsoft Corporation
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