Question about Remote Assistance and TCP Ports used

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From: Berni (btarillion_at_yahoo.com)
Date: 11/10/04

  • Next message: Javier SN: "Windows XP SP2 with SMS' Software Update Tools" 
    Date: Wed, 10 Nov 2004 11:46:10 +0100

    Hi Guys,
    I'm currently starting a Pilot project of SMS 2003 within our organization
    were one important point is remote support to our users.

    I have monitored the remote assistance started from the SMS console and
    noticed that the helpsvc.exe use random ports on the client to access it
    (it's also suggested to make a program exception on the XP SP 2 ICF for
    helpsvc.exe).

    This is working fine with the exceptions but, due that we try to keep our
    RAS and VPN connections at high security we use static port exceptions for
    our RAS and VPN users.

    Now my question, is it possible to set a custom fixed TCP Port for the
    helpsvc process on the client? If yes, how can I do it?

    I know that with the SMS remote Tools we could use fixed Ports, however I
    would like to use remote assistance and only SMS remote tools for 2000
    Clients.

    Thanks in advance for your valuable feedback.

    Best regards,

    Berni

  • Next message: Javier SN: "Windows XP SP2 with SMS' Software Update Tools"

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