RE: Remote Agent Not Starting

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From: Gareth (Gareth_at_discussions.microsoft.com)
Date: 08/27/04

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    Date: Fri, 27 Aug 2004 01:17:02 -0700

    The service is set to start. SMS can install the client but can not start the
    remote tools.

    I belive i have a problem with the installation of the MP

    Any ideas

    Gareth

    "David" wrote:

    > Make sure the service is set to start automatically.
    >
    >
    > >-----Original Message-----
    > >Hello
    > >
    > >We have an issue with SMS 2003 in that it is installing
    > the clients etc, but
    > >Remote Control is not working.
    > >
    > >From the SMS Admin Console we are getting the error
    > message that the remote
    > >agent can not be found.
    > >
    > >When looking at a client
    > >
    > >Control Panel > Remote Control
    > >
    > >We can see that the Advanced Client is installed but
    > when clicking on the
    > >"Show Status" button we are receiving the following
    > error message
    > >
    > >
    > >"Cannot display current remote control status. The
    > remote control agent
    > >service is not started"
    > >
    > >We had SMS working fine for a couple of months and then
    > all of a sudden it
    > >has stopped working. We have reinstalled the
    > applicaion, and are still
    > >getting to the same point. No network changes have been
    > made.
    > >
    > >Please some one advise on a check / fix for me please
    > >.
    > >
    >

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