Re: SMS never reboots

Tech-Archive recommends: Speed Up your PC by fixing your registry

Todd, thanks for the quick reply. Here's the log entries for the entire job,
from start to finish. Hopefully you can decipher it, as i know it is hard to
read. Thanks again!


Policy arrived for parent program Triversity Patch 213 POS Register
Freeze execmgr 3/13/2007 12:40:50 PM 2312 (0x0908)
Requesting content from CAS for package FSC00112 version 1 execmgr 3/13/2007
12:40:50 PM 1692 (0x069C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramOfferReceivedEvent
{
AdvertisementId = "FSC201B2";
ClientID = "GUID:FCF5CFB8-B010-4177-B015-51CDB0872CA1";
DateTime = "20070313194050.252000+000";
MachineName = "S888POSRG1";
ProcessID = 404;
SiteCode = "FSC";
ThreadID = 2312;
};
execmgr 3/13/2007 12:40:50 PM 2312 (0x0908)
Program Triversity Patch 213 POS Register Freeze change to state
STATE_ADVANCED_DOWNLOAD content in progress execmgr 3/13/2007 12:40:50
PM 1692 (0x069C)
Execution Request for program Triversity Patch 213 POS Register Freeze state
change from NotExist to AdvancedDownload execmgr 3/13/2007 12:40:50 PM 1692
(0x069C)
Mandatory execution requested for program Triversity Patch 213 POS Register
Freeze and advertisement FSC201B2 execmgr 3/13/2007 12:40:50 PM 1692 (0x069C)
Creating mandatory request for advert FSC201B2, program Triversity Patch 213
POS Register Freeze, package FSC00112 execmgr 3/13/2007 12:40:50 PM 1692
(0x069C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistWaitingContentEvent
{
AdvertisementId = "FSC201B2";
ClientID = "GUID:FCF5CFB8-B010-4177-B015-51CDB0872CA1";
DateTime = "20070313194050.813000+000";
MachineName = "S888POSRG1";
PackageName = "FSC00112";
PackageVersion = "1";
ProcessID = 404;
ProgramName = "Triversity Patch 213 POS Register Freeze";
SiteCode = "FSC";
ThreadID = 1692;
};
execmgr 3/13/2007 12:40:50 PM 1692 (0x069C)
Successfully raised SoftDistWaitingContentEvent event for program Triversity
Patch 213 POS Register Freeze execmgr 3/13/2007 12:40:50 PM 1692 (0x069C)
Execution Request for program Triversity Patch 213 POS Register Freeze state
change from WaitingDependency to WaitingContent execmgr 3/13/2007 12:40:50
PM 1692 (0x069C)
Content is available for program Triversity Patch 213 POS Register
Freeze. execmgr 3/13/2007 12:41:07 PM 1168 (0x0490)
Executing program msiexec /i "Triversity Patch 213 POS Register Freeze.msi"
/qn in Admin context execmgr 3/13/2007 12:41:07 PM 1168 (0x0490)
Execution Request for program Triversity Patch 213 POS Register Freeze state
change from WaitingContent to Running execmgr 3/13/2007 12:41:07 PM 1168
(0x0490)
Checking content location C:\WINDOWS\system32\CCM\Cache\FSC00112.1.System
for use execmgr 3/13/2007 12:41:07 PM 1168 (0x0490)
Successfully selected content location
C:\WINDOWS\system32\CCM\Cache\FSC00112.1.System execmgr 3/13/2007 12:41:07
PM 1168 (0x0490)
Executing program as a MSI script execmgr 3/13/2007 12:41:07 PM 1168 (0x0490)
Valid MSI Package path =
C:\WINDOWS\system32\CCM\Cache\FSC00112.1.System\Triversity Patch 213 POS
Register Freeze.msi execmgr 3/13/2007 12:41:07 PM 1168 (0x0490)
Found executable file msiexec with complete path
C:\WINDOWS\SYSTEM32\msiexec.exe execmgr 3/13/2007 12:41:07 PM 1168 (0x0490)
Successfully prepared command line "C:\WINDOWS\SYSTEM32\msiexec.exe" /i
"Triversity Patch 213 POS Register Freeze.msi" /qn execmgr 3/13/2007 12:41:07
PM 1168 (0x0490)
Command line = "C:\WINDOWS\SYSTEM32\msiexec.exe" /i "Triversity Patch 213
POS Register Freeze.msi" /qn, Working Directory =
C:\WINDOWS\system32\CCM\Cache\FSC00112.1.System\ execmgr 3/13/2007 12:41:07
PM 1168 (0x0490)
Created Process for the passed command line execmgr 3/13/2007 12:41:07
PM 1168 (0x0490)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramStartedEvent
{
AdvertisementId = "FSC201B2";
ClientID = "GUID:FCF5CFB8-B010-4177-B015-51CDB0872CA1";
CommandLine = "\"C:\\WINDOWS\\SYSTEM32\\msiexec.exe\" /i \"Triversity Patch
213 POS Register Freeze.msi\" /qn";
DateTime = "20070313194107.827000+000";
MachineName = "S888POSRG1";
PackageName = "FSC00112";
ProcessID = 404;
ProgramName = "Triversity Patch 213 POS Register Freeze";
SiteCode = "FSC";
ThreadID = 1168;
UserContext = "NT AUTHORITY\\SYSTEM";
WorkingDirectory = "C:\\WINDOWS\\system32\\CCM\\Cache\\FSC00112.1.System\\";
};
execmgr 3/13/2007 12:41:07 PM 1168 (0x0490)
Raised Program Started Event for Ad:FSC201B2, Package:FSC00112, Program:
Triversity Patch 213 POS Register Freeze execmgr 3/13/2007 12:41:07 PM 1168
(0x0490)
Program exit code 3010 execmgr 3/13/2007 12:41:17 PM 1692 (0x069C)
Looking for MIF file to get program status execmgr 3/13/2007 12:41:17
PM 1692 (0x069C)
Script for Package:FSC00112, Program: Triversity Patch 213 POS Register
Freeze succeeded with exit code 3010 execmgr 3/13/2007 12:41:17 PM 1692
(0x069C)
Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SoftDistProgramPrelimSuccessEvent
{
AdvertisementId = "FSC201B2";
ClientID = "GUID:FCF5CFB8-B010-4177-B015-51CDB0872CA1";
DateTime = "20070313194117.652000+000";
ExitCode = "3010";
MachineName = "S888POSRG1";
PackageName = "FSC00112";
ProcessID = 404;
ProgramName = "Triversity Patch 213 POS Register Freeze";
SiteCode = "FSC";
ThreadID = 1692;
};
execmgr 3/13/2007 12:41:17 PM 1692 (0x069C)
Raised Program Prelim Success Event for Ad:FSC201B2, Package:FSC00112,
Program: Triversity Patch 213 POS Register Freeze execmgr 3/13/2007 12:41:17
PM 1692 (0x069C)
Execution is complete for program Triversity Patch 213 POS Register Freeze.
The exit code is 3010, the execution status is
SuccessRebootRequired execmgr 3/13/2007 12:41:17 PM 2924 (0x0B6C)


"Todd Hemsell" wrote:

3010 means the msi needs a reboot. it is not an error
Can you send the lines of the log file after the 3010 - should be lines like calling shutdown ...

Maybe the ten lines below the exit code and include the exit code.
also get the time that occurred and look in the all three event logs for the exact same time and 5 or so minutes afterwards and see if there are any errors or anything else interesting.

Todd
"E.N." <EN@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:A0E32B67-9ACD-458A-A69C-9BE6C30089CC@xxxxxxxxxxxxxxxx
I've been trying to figure out why a package fails to reboot even after I
select "SMS Restarts Computer" in the Program Properties for the Package in
SMS. I check the execmgr.log file and the .msi runs successfully. The error
message that appears is after the MSI package is deployed is exit code 3010.
When i run the SMS report, the report just says REBOOT PENDING. Can someone
help!? Thanks.

Here is some additional information:
SMS 2003 2.50 SP2 (4160)
Windows Server 2003 SP1

EN
.