RE: Reporting Point hangs up in Loading...



Hello

Looks like an IE related issue to me.
Make sure the SMS reporting point is in the "Trusted Sites" security zones.
Make sure you restart IE.
In my environment, it worked only when I lowered security settings in IE.

Hope it helps,
Cheers

MV
--
Michel-Vincent Leriche
http://mvleriche.spaces.live.com


"Alan" wrote:

You may want to try disabling your McAfee security suite when installing the
DP.

"German Suazo" wrote:

Hello!

I have some problems with a Reporting Point that is in the SMS Site Server.
The problem is when I try to access thru IE, I see the header and the
informational right pane, but at the left pane, it hangs up with the message
"Loading...". I tried desinstalling and installing again, but nothing. I
also have checked that the ASP component is installed and allowed.

I also have checked the IIS Admin console, and the SMS Reporting Point
Virtual Directory is created, and the Default Web site is running, also have
tried resetting IIS but nothing.

Any idea how could we solve this problem??? Thanks!!!

This is what we have:
- SMS Site Server based on SMS 2003 SP2, configured with Advanced Security.
SMS is installed on a Windows Server 2003 SP1.
This server has MP, RP, CAP, SLP and DP site system.
- SMS Site Database is located on another server. Database is on a SQL
Server 2000 SP4, and the OS is Windows Server 2003 SP1.
=================

I found some APP events related to McAfee AV, and looking at McAfee Access
Protection Log, I found these entries when I have tried to des/install RP.

23/11/2006 10:38:18 Would be blocked by behaviour blocking rule (rule is
currently in warn mode) NT AUTHORITY\SYSTEM cscript.exe
C:\WINDOWS\Temp\smswwwroot.VBS Prevent execution of scripts from the Temp
folder Action blocked :Read
23/11/2006 10:46:16 Would be blocked by behaviour blocking rule (rule is
currently in warn mode) NT AUTHORITY\SYSTEM cscript.exe
C:\WINDOWS\Temp\smswwwroot.VBS Prevent execution of scripts from the Temp
folder Action blocked :Read
23/11/2006 10:48:16 Would be blocked by behaviour blocking rule (rule is
currently in warn mode) NT AUTHORITY\SYSTEM cscript.exe
C:\WINDOWS\Temp\smswwwroot.VBS Prevent execution of scripts from the Temp
folder Action blocked :Read
23/11/2006 11:50:18 Would be blocked by behaviour blocking rule (rule is
currently in warn mode) NT AUTHORITY\SYSTEM cscript.exe
C:\WINDOWS\Temp\smswwwroot.VBS Prevent execution of scripts from the Temp
folder Action blocked :Read
23/11/2006 12:54:49 Would be blocked by behaviour blocking rule (rule is
currently in warn mode) NT AUTHORITY\SYSTEM cscript.exe
C:\WINDOWS\Temp\smswwwroot.VBS Prevent execution of scripts from the Temp
folder Action blocked :Read
23/11/2006 12:57:17 Would be blocked by behaviour blocking rule (rule is
currently in warn mode) NT AUTHORITY\SYSTEM cscript.exe
C:\WINDOWS\Temp\smswwwroot.VBS Prevent execution of scripts from the Temp
folder Action blocked :Read
=======================

Here it is an extraction of Repoting Point Install Log:

Begin Install CMDLINE=/s /m=C:\SMS\bin\i386\rep.val /deinstall
Value of WWWROOT = c:\inetpub\wwwroot
System tests (IIS, IE, WSH) ok
A deinstall of the Reporting Point has been requested
Will backup Supplimental Reports to c:\GLF235E.tmp
Executing CScript.exe "c:\inetpub\wwwroot\SMSReporting\Admin\DVDIR.VBS"
"SMSReporting","c:\inetpub\wwwroot\SMSReporting"
Removing virtual directory failed
Physically removing directory c:\inetpub\wwwroot\SMSReporting
Existing directory c:\inetpub\wwwroot\SMSReporting not deleted. Possibility
that one or more files are currently being used by other processes. Please
manually clean up this directory before re-installing the Reporting Point.
Deinstall is done.
-----------------------------------------------------------------------------------------------
Begin Install CMDLINE=/s /m=C:\SMS\bin\i386\rep.val
Value of WWWROOT = c:\inetpub\wwwroot
System tests (IIS, IE, WSH) ok
Checking c:\inetpub\wwwroot\SMSReporting directory exists
Initialize installation log at c:\inetpub\wwwroot\SMSReporting
Check disk space.
Reset apptitle and enable uninstall.
Register the shared dlls.
Checking if SMSRPHost.exe is installed yet.
SMSRPHost not yet installed, installing.
Starting SMSRPH.exe as a service.
Increasing Rev Count to 2 for S01
Installing main Reporting Point files.
Checking if US English specific files are needed.
Installing ENGLISH specific files
Checking if GERMAN specific files are needed.
Checking if JAPANESE specific files are needed.
Checking if FRENCH specific files are needed.
Checking if CHINESE specific files are needed.
Installing the image (.gif) files
Editing global.asa for this specific Reporting Point
setting strSiteCode = S01 in global.asa
setting Session("SQLMachine") = MULTIGESTION in global.asa
setting Session("SQLDatabase") = SMS_Heroes in global.asa
Creating virtual directory using command line: Csript.exe
"c:\inetpub\wwwroot\SMSReporting\Admin\CVDIR.VBS"
"SMSReporting","c:\inetpub\wwwroot\SMSReporting"
Detected Windows version 5.2 or above so attempting to enable ASP
Executing command line : CScript.exe
"c:\inetpub\wwwroot\SMSReporting\Admin\ENBLEASP.VBS"
Start process to restore backed-up Supplemental Reports (if applicable)
Executing: Cscript.exe
c:\inetpub\wwwroot\SMSReporting\Admin\sizeSuppRpt.VBS
The backup Supplemental Reports directory is empty.
Secure with NTFS permissions.
Installation of Reporting Point Complete.

====================




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