Re: error 53: The network path was not found

Hello Kim,

I have posted a reply to Michel-Vincent that should also apply to you,
please read that post and know that my thanks go out to you too! In fact,
you've helped me get out of a couple of fixes now. Thank you very much!

P.S. Yes, all computers are members of the same child domain but the SMS
server is in the parent domain.


"Kim Oppalfens <MVP>" wrote:

Are all clients member of the domain?


"Jon" <Jon@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6EC8BA02-5CE8-4576-989C-193E62F13300@xxxxxxxxxxxxxxxx
I checked the CCMSETUP directory on a client that was failing to install
and
found a setup log.

Here is a small amount of that log:

==========[ ccmsetup started in process 356 ]========== 9/12/2006 2:37:54
PM 3048 (0x0BE8)
Version: 2.50.4160.2000 9/12/2006 2:37:54 PM 3048 (0x0BE8)
Command line: "C:\WINDOWS\system32\ccmsetup\ccmsetup.exe" /runservice
/config:MobileClient.tcf 9/12/2006 2:37:54 PM 3048 (0x0BE8)
No network access account provided. Ccmsetup will use current credentials
for network access. 9/12/2006 2:37:54 PM 3048 (0x0BE8)
Config file: C:\WINDOWS\system32\ccmsetup\MobileClient.tcf 9/12/2006
2:37:54 PM 3048 (0x0BE8)
Retry time: 10 minute(s) 9/12/2006 2:37:54 PM 3048 (0x0BE8)
MSI log file: 9/12/2006 2:37:54 PM 3048 (0x0BE8)
MSI properties: INSTALL="ALL" SMSSITECODE="AUTO" 9/12/2006 2:37:54
PM 3048 (0x0BE8)
Source List: 9/12/2006 2:37:54 PM 3048 (0x0BE8)
\\SMS\SMSClient\I386 9/12/2006 2:37:54 PM 3048 (0x0BE8)
Status MPs: 9/12/2006 2:37:54 PM 3048 (0x0BE8)
SMS 9/12/2006 2:37:54 PM 3048 (0x0BE8)
Updated security on object C:\WINDOWS\system32\ccmsetup\. 9/12/2006
2:37:54
PM 3048 (0x0BE8)
Running as user "SYSTEM" 9/12/2006 2:37:54 PM 2852 (0x0B24)
Ccmsetup is being restarted due to an administrative action. Installation
files will be reset and downloaded again. 9/12/2006 2:37:54 PM 2852
(0x0B24)
Downloading file client.msi 9/12/2006 2:37:54 PM 2852 (0x0B24)
Determining source location... 9/12/2006 2:37:54 PM 2852 (0x0B24)
Source \\SMS\SMSClient\I386 is inaccessible (5) 9/12/2006 2:37:54 PM 2852
(0x0B24)
Failed to find accessible source. Waiting for retry. 9/12/2006 2:37:54
PM 2852 (0x0B24)
Next retry in 10 minute(s)... 9/12/2006 2:37:54 PM 2852 (0x0B24)


Since I am having slow success, I have a feeling I am creating my own
denial
of service attack by asking all of our computers to try to install all the
time. I know this share is available to campus desktops because SOME
computers are still installing the agent using the PUSH technology. I am
going to try to throttle the discovery methods back a ways and see if that
helps.

Does this sound like I'm on the right track?

Thank you for your input.

Jon



"Jon" wrote:

Here is some more log information:



SMS Active Directory System Group Discovery Agent reported errors for 615
objects. DDR's were generated for 615 objects that had errors while
reading
non-critical properties. DDR's were not generated for 0 objects that had
errors while reading critical properties.



Possible cause: The SMS Service might not have access to some properties
of
this object. The container specified might not have the properties
available.

Solution: Please verify the Active Directory schema for properties that
are
not replicated or locked. Refer to the discovery logs for more
information.





…and….





SMS Active Directory System Discovery Agent reported errors for 217
objects.
DDR's were generated for 0 objects that had errors while reading
non-critical
properties. DDR's were not generated for 217 objects that had errors
while
reading critical properties.



Possible cause: The SMS Service might not have access to some properties
of
this object. The container specified might not have the properties
available.

Solution: Please verify the Active Directory schema for properties that
are
not replicated or locked. Refer to the discovery logs for more
information.







Again, Thanks for your help!



Jon





"Jon" wrote:

Hello All,

I am having trouble installing the SMS Agent on the desktops in my
network.
It has worked on a few, but most are failing. When I look at the Site
Status
SMS_CLIENT_CONFIG_MANAGER I see lots of messages that refer to Error
53: The
network path was not found. Some of the other errors are “5,” “1003,”
and
“1726.” I looked at several examples of computers that are reporting
each of
these errors and attempted to troubleshoot them all at the same time
since
these errors seem to be somewhat related with each other.

Things I’ve tried or verified:

 “SMSPUSH” account (used for Client Push Installation) is using the
correct
password and has full access to the desktops
 While logged into the SMS server, “SMS” with the “SMSPUSH” account, I
was
able to connect to the ADMIN$ share and the registry of several of the
desktops that are showing these errors.
 I deleted the “SMSPUSH” account and removed all of its permissions.
Then,
after recreating it and establishing its permissions all over again, I
am
still getting these errors with no (or minimal) agent install.
 I can install the agent manually if I login on a desktop remotely.
 I have verified the SMS$ and SMSPUSH accounts have full control
access for
“this object and all child objects” of the SYSTEM, and SYSTEM
MANAGEMENT OUs.
 There are desktop firewalls in place but the SMS server has been
granted
access past them. I am confident this is working because of the
ability to
get to the registry and Admin$ share from the SMS server while logged
on with
the SMSPUSH account.
 I can install the client manually, but I haven’t tried to look at
network
devices. (“Can you install client manually successfully? If so, I
would
look at network devices that are filtering packets between server and
client.
I have a client who has a Packet Filter that handles traffic going
in/out of
Frame Relay and it was stopping client push install because it matched
traffic pattern of "Zombie" attack. Appliance saw traffic as outbound
from
MAC x and then client initiated communication on several different
ports to
different devices, DC, SMS server ,etc...”)

From the CCM.log file:

---> Started service "ccmsetup" on machine "WOODD1". 9/12/2006 11:23:33
AM 5160 (0x1428)
---> Copying client files to \\TCNORLEN\admin$\system32\ccmsetup.
9/12/2006
11:23:33 AM 4996 (0x1384)
---> Completed request "X7JX1DNY", machine name "WOODD1". 9/12/2006
11:23:33
AM 5160 (0x1428)
Deleted request "X7JX1DNY", machine name "WOODD1" 9/12/2006 11:23:33 AM
5160
(0x1428)
<======End request: "X7JX1DNY", machine name: "WOODD1". 9/12/2006
11:23:33
AM 5160 (0x1428)
======>Begin Processing request: "XNT1ID02", machine name:
"DROMANO" 9/12/2006 11:23:33 AM 5160 (0x1428)
---> Trying the 'best-shot' account which worked for previous CCRs
(index =
0x0) 9/12/2006 11:23:33 AM 5160 (0x1428)
---> Attempting to connect to administrative share '\\DROMANO\admin$'
using
account 'accounts\SMSPUSH' 9/12/2006 11:23:33 AM 5160 (0x1428)
---> Copying file "D:\SMS\bin\I386\MobileClient.tcf" to
"\\TCNORLEN\admin$\system32\ccmsetup\MobileClient.tcf" 9/12/2006
11:23:33
AM 4996 (0x1384)
---> The 'best-shot' account has now succeeded 1858 times and failed
224
times. 9/12/2006 11:23:33 AM 5160 (0x1428)
---> Connected to administrative share on machine DROMANO using account
'accounts\SMSPUSH' 9/12/2006 11:23:33 AM 5160 (0x1428)
---> Attempting to make IPC connection to share <\\DROMANO\IPC$>
9/12/2006
11:23:33 AM 5160 (0x1428)
---> System OS version string "5.1" converted to 5.10 9/12/2006
11:23:33
AM 5160 (0x1428)
---> Could not retrieve the heartbeat time from the client (2)
9/12/2006
11:23:33 AM 5160 (0x1428)
---> Unable to retrieve a sites list from machine "DROMANO". 9/12/2006
11:23:33 AM 5160 (0x1428)
---> Unable to retrieve travel mode switch from machine "DROMANO".
9/12/2006
11:23:33 AM 5160 (0x1428)
---> Unable to retrieve pending command value for sms client base
components
from machine "DROMANO". 9/12/2006 11:23:33 AM 5160 (0x1428)
---> Could not retrieve the site config timestamp from the client
(2) 9/12/2006 11:23:33 AM 5160 (0x1428)
---> Unable to retrieve the mobile client version from machine
"DROMANO". 9/12/2006 11:23:33 AM 5160 (0x1428)
---> Client type to be installed on DROMANO: Advanced client 9/12/2006
11:23:33 AM 5160 (0x1428)
---> Copying client files to \\DROMANO\admin$\system32\ccmsetup.
9/12/2006
11:23:33 AM 5160 (0x1428)
---> Copying file "D:\SMS\bin\I386\MobileClient.tcf" to
"\\DROMANO\admin$\system32\ccmsetup\MobileClient.tcf" 9/12/2006
11:23:33
AM 5160 (0x1428)
---> Updated service "ccmsetup" on machine "MKENAGY". 9/12/2006
11:23:38
AM 3748 (0x0EA4)
---> Started service "ccmsetup" on machine "MKENAGY". 9/12/2006
11:23:38
AM 3748 (0x0EA4)
---> Completed request "X8J1KW8M", machine name "MKENAGY". 9/12/2006
11:23:38 AM 3748 (0x0EA4)
Deleted request "X8J1KW8M", machine name "MKENAGY" 9/12/2006 11:23:38
AM 3748 (0x0EA4)
<======End request: "X8J1KW8M", machine name: "MKENAGY". 9/12/2006
11:23:38
AM 3748 (0x0EA4)
======>Begin Processing request: "XPG41N7P", machine name:
"KMCMAHAN" 9/12/2006 11:23:38 AM 3748 (0x0EA4)
---> Trying the 'best-shot' account which worked for previous CCRs
(index =
0x0) 9/12/2006 11:23:38 AM 3748 (0x0EA4)
---> Attempting to connect to administrative share '\\KMCMAHAN\admin$'
using
account 'accounts\SMSPUSH' 9/12/2006 11:23:38 AM 3748 (0x0EA4)
---> Updated service "ccmsetup" on machine "RHOEK". 9/12/2006 11:23:39
AM 4392 (0x1128)
---> Started service "ccmsetup" on machine "RHOEK". 9/12/2006 11:23:39
AM 4392 (0x1128)
---> Completed request "XFUKYTEY", machine name "RHOEK". 9/12/2006
11:23:39
AM 4392 (0x1128)
Deleted request "XFUKYTEY", machine name "RHOEK" 9/12/2006 11:23:39 AM
4392
(0x1128)
<======End request: "XFUKYTEY", machine name: "RHOEK". 9/12/2006
11:23:39
AM 4392 (0x1128)
======>Begin Processing request: "XQ1SFRXA", machine name:
"EXERCISELAB" 9/12/2006 11:23:39 AM 4392 (0x1128)
---> Trying the 'best-shot' account which worked for previous CCRs
(index =
0x0) 9/12/2006 11:23:39 AM 4392 (0x1128)
---> Attempting to connect to administrative share
'\\EXERCISELAB\admin$'
using account 'accounts\SMSPUSH' 9/12/2006 11:23:39 AM 4392 (0x1128)
---> The 'best-shot' account has now succeeded 1859 times and failed
224
times. 9/12/2006 11:23:39 AM 3748 (0x0EA4)
---> Connected to administrative share on machine KMCMAHAN using
account
'accounts\SMSPUSH' 9/12/2006 11:23:39 AM 3748 (0x0EA4)
.

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