Re: Site Info Lost

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"Gareth" <Gareth@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:08B49A28-BEF7-4133-B21F-4E45186E2BE7@xxxxxxxxxxxxxxxx

> We have a had a strange thing happen with out SMS 2003 setup.
>
> All the clients seem to have the Advanced Client Removed from them,
> automatically. I have never come across this problem before, and assumed
> that the database had become corrupt etc. I have tried to deploy the
clients
> again using the Client Push Installation. I have watched within the SMS
> Trace the ccm.log and it seems to be connecting to my client computers and
> starting the ccmsetup.exe like it should. But when i look at the
computers
> that it says have been installed with the Advanced Client i am getting
feed
> back (when looking in the Collections) that none of the computers have any
> client installed. The next strange thing is that if i try and use the
Remote
> Tools on one of these computers that has NO client installed (according to
> the list of clients in the Collections section) the tools are availible
and i
> can use them.
>
> I am finding this to be very confusing and i hope that some one out there
> might have a or had a similar experience and would like to share the
> knowledge on how to resolve this problem.
>
> I have tried the obvious and refreshed the collection membership, but i do
> state that i am not heavy user of this software so knowledge of
> troubleshooting is limited

What do your client logs indicate? Are they being assigned? Have you enabled
the hardware inventory agent? Have you defined subnet or AD boundaries for
the site?

Steve


.



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