Re: SMS Console Freezing

From: "Bubi Khan" <bubikhan@xxxxxxxxxxx>
Date: Wed, 6 Jul 2005 13:16:41 -0500

A quick look at the smsprov.log tells us that the connection is hanging at
the group membership enumeraion phase for the account being used to launch
the console.

[D18][Wed 07/06/2005 11:10:13]: -- Updating NT User Group membership.
> [D18][Wed 07/06/2005 12:03:19]:Execute WQL =select SiteCode, SiteName,
> ServerName, BuildNumber from SMS_Site where ReportingSiteCode=""
> [D18][Wed 07/06/2005 12:03:19]:Execute SQL =select all

There is a lag of about 53 minutes from the updating membership to th
eeventual connection. Tell us more about the account, i.e. is it member of a
universal/global group etc., or you are using nested groups (groups withing
groups); if universal, then the issue could be lack of a local Gobal Catalog
server; if nested group then the domain controller is not readily available
etc.

A quick way to test if group membership/structure is the issue is to add the
user to the SMSadmins local group on the site server directly (also see if
it has direct rights on the sms objects such as site, adverts etc.), and
launch the console. If it connects right away, then it is pretty much
certain it is related to group membership/enumeration. If still slow to
connect, you need to invesigate more.

let us know.

"Jonathan Berg" <JonathanBerg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3102C922-DBC4-4813-AE35-445CA09A9933@xxxxxxxxxxxxxxxx
>I am running the admin console locally. It did connect to the site
>database.
> However, it took about 45 minutes. Here are the latest entries from
> <adminui.log> and <smsprov.log> from the site server.
>
> adminui.log:
> [F70][Wed 07/06/2005 11:07:09]:Setting connection to NameSpace:
> \\SMS\root\sms\site_ABC
> [F70][Wed 07/06/2005 11:07:09]:Info(ConnectServer): Connecting to server :
> namespace \\SMS\root\sms\site_ABC
> [F70][Wed 07/06/2005 11:07:09]:Info(ConnectServer): Connecting to server.
> Network : \\SMS\root\sms\site_ABC
> [9F8][Wed 07/06/2005 11:09:13]:Setting connection to NameSpace:
> \\SMS\root\sms\site_ABC
> [9F8][Wed 07/06/2005 11:09:13]:Info(ConnectServer): Connecting to server :
> namespace \\SMS\root\sms\site_ABC
> [9F8][Wed 07/06/2005 11:09:13]:Info(ConnectServer): Connecting to server.
> Network : \\SMS\root\sms\site_ABC
> [9F8][Wed 07/06/2005 11:09:54]:Wbem call failed:
> T_WbemSyncEnumToContainer_Core, return code: -2147217357
> [9F8][Wed 07/06/2005 11:09:54]:Error(CheckForDisconnect1): Invalid service
> pointer. WMI connection has been dropped. : -2147217357 [0x80041033]
> [9F8][Wed 07/06/2005 11:09:54]:Info(CheckForDisconnect1): Saving good
> connection and bad connection data.
> [9F8][Wed 07/06/2005 11:09:54]:Error(CheckForDisconnect2): Invalid service
> pointer. WMI connection has been dropped. : -2147217357 [0x80041033]
> [9F8][Wed 07/06/2005 11:09:54]:Info(CheckForDisconnect2): Trying to
> connect
> to server.
> [9F8][Wed 07/06/2005 11:09:54]:Info(ConnectServer): Connecting to server :
> namespace \\SMS\root\sms\site_ABC
> [9F8][Wed 07/06/2005 11:09:54]:Info(ConnectServer): Connecting to server.
> Network : \\SMS\root\sms\site_ABC
> [9F8][Wed 07/06/2005 11:10:09]:Query select SiteCode, SiteName,
> ServerName,
> BuildNumber from SMS_Site where ReportingSiteCode="" fails or returns
> empty
> resultset. But recovers from query select * from SMS_Identification
> [9F8][Wed 07/06/2005 11:10:09]:SiteCode ABC - SiteServerName SMS, Provider
> Version : 2.50.3174.1003
> [9F8][Wed 07/06/2005 11:10:09]:SiteBuildNumber is 3174
> [9F8][Wed 07/06/2005 11:10:09]:set the connection succeeded.
> [DCC][Wed 07/06/2005 11:10:13]:Setting connection to NameSpace:
> \\SMS\root\sms\site_ABC
> [DCC][Wed 07/06/2005 11:10:13]:Info(ConnectServer): Connecting to server :
> namespace \\SMS\root\sms\site_ABC
> [DCC][Wed 07/06/2005 11:10:13]:Info(ConnectServer): Connecting to server.
> Network : \\SMS\root\sms\site_ABC
> [DCC][Wed 07/06/2005 12:03:20]:SiteCode ABC - SiteServerName SMS, Provider
> Version : 2.50.3174.1003
> [DCC][Wed 07/06/2005 12:03:20]:SiteBuildNumber is 3174
> [DCC][Wed 07/06/2005 12:03:20]:set the connection succeeded.
>
> smsprov.log:
> [DD4][Wed 07/06/2005 11:10:09]:Object text =
> instance of __PARAMETERS
> {
> ContextHandle = "{f7f87533-eab0-49da-8629-6f4e100ee870}";
> ReturnValue = 0;
> };
>
> [D18][Wed 07/06/2005 11:10:13]:CExtServices::AddRef
> [D18][Wed 07/06/2005 11:10:13]:CExtServices::Release
> [D18][Wed 07/06/2005 11:10:13]:CExtUserContext::EnterThread :
> User=DOMAIN\ADMIN Caching IWbemContextPtr=5785536
> [D18][Wed 07/06/2005 11:10:13]:CExtUserContext : Set ThreadLocaleID OK to:
> 1033
> [D18][Wed 07/06/2005 11:10:13]:CSspClassManager::PreCallAction,
> dbname=SMS_ABC
> [D18][Wed 07/06/2005 11:10:13]:ExecQueryAsync: START select SiteCode,
> SiteName, ServerName, BuildNumber from SMS_Site where ReportingSiteCode=""
> [D18][Wed 07/06/2005 11:10:13]:Adding Handle 9892948 to async call map
> [D18][Wed 07/06/2005
> 11:10:13]:CExtProviderClassObject::DoCreateInstanceEnumAsync (SMS_Site)
> [D18][Wed 07/06/2005 11:10:13]:CSspClassManager::ReadAccountFromRegistry,
> Getting NT Service account...
> [D18][Wed 07/06/2005 11:10:13]:Using SMS SERVICE Account for impersonation
> [D18][Wed 07/06/2005 11:10:13]:SMS ACCOUNT WORK SUCCEEDED
> [D18][Wed 07/06/2005 11:10:13]:CSspQueryForObject :: Execute...
> [D18][Wed 07/06/2005 11:10:13]: -- Updating NT User Group membership.
> [D18][Wed 07/06/2005 12:03:19]:Execute WQL =select SiteCode, SiteName,
> ServerName, BuildNumber from SMS_Site where ReportingSiteCode=""
> [D18][Wed 07/06/2005 12:03:19]:Execute SQL =select all
> SMS_Site.SiteCode,SMS_Site.SiteName,SMS_Site.SiteServer,SMS_Site.BuildNumber
> from Sites AS SMS_Site where SMS_Site.ReportToSite = ""
> [D18][Wed 07/06/2005 12:03:20]:Results returned: 1 of 2
> [D18][Wed 07/06/2005 12:03:20]:Removing Handle 9892948 from async call map
> [D18][Wed 07/06/2005 12:03:20]:ExecQueryAsync: COMPLETE select SiteCode,
> SiteName, ServerName, BuildNumber from SMS_Site where ReportingSiteCode=""
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext::LeaveThread : Releasing
> IWbemContextPtr=5785536
> [DC8][Wed 07/06/2005 12:03:20]:CExtServices::AddRef
> [DC8][Wed 07/06/2005 12:03:20]:CExtServices::Release
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext::EnterThread :
> User=DOMAIN\ADMIN Caching IWbemContextPtr=5785536
> [DC8][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> __WBEM_CLIENT_AUTHENTICATION_LEVEL
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext : Context Item Int value: 6
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext : Set ThreadLocaleID OK to:
> 1033
> [DC8][Wed 07/06/2005 12:03:20]:CSspClassManager::PreCallAction,
> dbname=SMS_ABC
> [DC8][Wed 07/06/2005 12:03:20]:ExecMethodAsync :
> SMS_Identification::GetProviderVersion
> [DC8][Wed 07/06/2005 12:03:20]:Requested class =SMS_Identification
> [DC8][Wed 07/06/2005 12:03:20]:Requested num keys =0
> [DC8][Wed 07/06/2005 12:03:20]:CExtProviderClassObject::DoExecuteMethod
> GetProviderVersion
> [DC8][Wed 07/06/2005 12:03:20]:CSspClassManager::ReadAccountFromRegistry,
> Getting NT Service account...
> [DC8][Wed 07/06/2005 12:03:20]:Using SMS SERVICE Account for impersonation
> [DC8][Wed 07/06/2005 12:03:20]:SMS ACCOUNT WORK SUCCEEDED
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext::LeaveThread : Releasing
> IWbemContextPtr=5785536
> [D18][Wed 07/06/2005 12:03:20]:CExtServices::AddRef
> [D18][Wed 07/06/2005 12:03:20]:CExtServices::Release
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext::EnterThread :
> User=DOMAIN\ADMIN Caching IWbemContextPtr=5785536
> [D18][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> SMSAppName
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> SMS Administrator Console
> [D18][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> MachineName
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> SMS
> [D18][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> UserName
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> ADMIN
> [D18][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> ApplicationName
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> SMS Administrator Console
> [D18][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> ApplicationVersion
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> 2.50.3174.1018
> [D18][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> __WBEM_CLIENT_AUTHENTICATION_LEVEL
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext : Context Item Int value: 6
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext : Set ThreadLocaleID OK to:
> 1033
> [D18][Wed 07/06/2005 12:03:20]:CSspClassManager::PreCallAction,
> dbname=SMS_ABC
> [D18][Wed 07/06/2005 12:03:20]:ExecMethodAsync :
> SMS_SiteControlFile::GetSessionHandle
> [D18][Wed 07/06/2005 12:03:20]:Requested class =SMS_SiteControlFile
> [D18][Wed 07/06/2005 12:03:20]:Requested num keys =0
> [D18][Wed 07/06/2005 12:03:20]:CExtProviderClassObject::DoExecuteMethod
> GetSessionHandle
> [D18][Wed 07/06/2005 12:03:20]:CSspClassManager::ReadAccountFromRegistry,
> Getting NT Service account...
> [D18][Wed 07/06/2005 12:03:20]:Using SMS SERVICE Account for impersonation
> [D18][Wed 07/06/2005 12:03:20]:SMS ACCOUNT WORK SUCCEEDED
> [D18][Wed 07/06/2005 12:03:20]:Auditing: User [DOMAIN\ADMIN] created a
> session .
> [D18][Wed 07/06/2005 12:03:20]:CExtUserContext::LeaveThread : Releasing
> IWbemContextPtr=5785536
> [DC8][Wed 07/06/2005 12:03:20]:CExtServices::AddRef
> [DC8][Wed 07/06/2005 12:03:20]:CExtServices::Release
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext::EnterThread :
> User=DOMAIN\ADMIN Caching IWbemContextPtr=5785536
> [DC8][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> SMSAppName
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> SMS Administrator Console
> [DC8][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> MachineName
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> SMS
> [DC8][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> UserName
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> ADMIN
> [DC8][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> ApplicationName
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> SMS Administrator Console
> [DC8][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> ApplicationVersion
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> 2.50.3174.1018
> [DC8][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> LocaleID
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> MS\0x409
> [DC8][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> SessionHandle
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item String value:
> {a2403b40-f392-47f1-b55c-fd84530b4c67}
> [DC8][Wed 07/06/2005
> 12:03:20]:-------------------------------------------------------------
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext: Context Item Name:
> __WBEM_CLIENT_AUTHENTICATION_LEVEL
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext : Context Item Int value: 6
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext : Set ThreadLocaleID OK to:
> 1033
> [DC8][Wed 07/06/2005 12:03:20]:CExtUserContext::LeaveThread : Releasing
> IWbemContextPtr=5785536
> [DC8][Wed 07/06/2005 12:03:20]:Object text =
> instance of __PARAMETERS
> {
> ContextHandle = "{f303927d-ca98-4dce-904b-27a6b26e7088}";
> ReturnValue = 0;
> };
>
>

.

Follow-Ups:
- Re: SMS Console Freezing
  - From: Jonathan Berg

References:
- SMS Console Freezing
  - From: Jonathan Berg
- Re: SMS Console Freezing
  - From: Bubi Khan
- Re: SMS Console Freezing
  - From: Jonathan Berg

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