Error Advanced Client setup

From: Paula Sanches (PaulaSanches_at_discussions.microsoft.com)
Date: 03/01/05 

Date: Tue, 1 Mar 2005 11:53:07 -0800

Hello,

I'm having a problem installing the SMS advanced client on certain servers.
Looks to be a conflict with WMI.

EVENT VIEWER LOG:

The description for Event ID ( 10000 ) in Source ( MsiInstaller ) cannot be
found. The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. The following
information is part of the event: Product: SMS Advanced Client -- SMS
Advanced Client does not support per-user installations., (NULL), (NULL),
(NULL), (NULL), (NULL), (NULL).

CCMSETUP.LOG:

<![LOG[Running installation package
  Package:
C:\WINNT\system32\ccmsetup\{EA6AF9AB-72EA-4E9F-934E-941E408C023F}\client.msi
  Log: C:\WINNT\system32\ccmsetup\client.msi.log
  Properties: CCMHTTPPORT=80 INSTALL=ALL]LOG]!><time="16:07:53.003+180"
date="03-01-2005" component="ccmsetup" context="" type="1" thread="3468"
file="msiutil.cpp:633">
<![LOG[MSI: SMS Advanced Client does not support per-user
installations.]LOG]!><time="16:07:53.816+180" date="03-01-2005"
component="ccmsetup" context="" type="3" thread="3468" file="msiutil.cpp:339">
<![LOG[Installation failed with error code
1603]LOG]!><time="16:07:54.159+180" date="03-01-2005" component="ccmsetup"
context="" type="3" thread="3468" file="msiutil.cpp:679">
<![LOG[No status servers specified. Status will not be
sent.]LOG]!><time="16:07:54.159+180" date="03-01-2005" component="ccmsetup"
context="" type="1" thread="3468" file="status.cpp:321">
<![LOG[Next retry in 120 minute(s)...]LOG]!><time="16:07:54.316+180"
date="03-01-2005" component="ccmsetup" context="" type="0" thread="3468"
file="ccmsetup.cpp:3882">

CLIENT.MSI.LOG:

=== Verbose logging started: 3/1/2005 16:07:53 Build type: SHIP UNICODE
2.00.2600.1183 Calling process: C:\WINNT\system32\ccmsetup\ccmsetup.exe ===
MSI (c) (58:B0): Resetting cached policy values
MSI (c) (58:B0): Machine policy value 'Debug' is 0
MSI (c) (58:B0): ******* RunEngine:
           ******* Product:
C:\WINNT\system32\ccmsetup\{EA6AF9AB-72EA-4E9F-934E-941E408C023F}\client.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (58:B0): Client-side and UI is none or basic: Running entire install
on the server.
MSI (c) (58:B0): Grabbed execution mutex.
MSI (c) (58:B0): Cloaking enabled.
MSI (c) (58:B0): Incrementing counter to disable shutdown. Counter after
increment: 0
=== Logging started: 3/1/2005 16:07:53 ===
Action start 16:07:53: INSTALL.
Action start 16:07:53: SystemFolder.
Action ended 16:07:53: SystemFolder. Return value 1.
Action start 16:07:53: WindowsFolder.3643236F_FC70_11D3_A536_0090278A1BB8.
Action ended 16:07:53: WindowsFolder.3643236F_FC70_11D3_A536_0090278A1BB8.
Return value 1.
Action start 16:07:53: SystemFolder.3643236F_FC70_11D3_A536_0090278A1BB8.
Action ended 16:07:53: SystemFolder.3643236F_FC70_11D3_A536_0090278A1BB8.
Return value 1.
Action start 16:07:53: SystemFolder.12C909B6_5F69_4C4D_8EC3_C225C1607933.
Action ended 16:07:53: SystemFolder.12C909B6_5F69_4C4D_8EC3_C225C1607933.
Return value 1.
Action start 16:07:53: WindowsFolder.8AE6A59B_5597_4D75_9BFD_7F566BF56500.
Action ended 16:07:53: WindowsFolder.8AE6A59B_5597_4D75_9BFD_7F566BF56500.
Return value 1.
Action start 16:07:53: SmsCheckConfig.
[16:07:53] SMSCONFIGSOURCE=PU
[16:07:53] Getting settings from MSI properties
[16:07:53] Getting settings from WMI
[16:07:53] Preferred Client = 'Remote'
[16:07:53] SMS Site Code = '100'
Action ended 16:07:53: SmsCheckConfig. Return value 1.
Action start 16:07:53: LaunchConditions.
SMS Advanced Client does not support per-user installations.
Action ended 16:07:53: LaunchConditions. Return value 3.
Action ended 16:07:53: INSTALL. Return value 3.
Property(S): CLIENTPROCESSID = 4952
Property(S): UpgradeCode = {252DA259-82CA-4177-B8D0-49C78937BA3E}
Property(S): ErrorDialog = ErrorDialog
Property(S): ProductName = SMS Advanced Client
Property(S): ProductCode = {FCDC3CDD-F53E-4239-8CA5-BC492942931B}
Property(S): PackageCode = {EA6AF9AB-72EA-4E9F-934E-941E408C023F}
Property(S): Manufacturer = Microsoft Corporation
Property(S): ProductVersion = 2.50.3174.1018
Property(S): ProductLanguage = 1033
Property(S): SystemFolder = C:\WINNT\system32\
Property(S): WindowsFolder.3643236F_FC70_11D3_A536_0090278A1BB8 = C:\WINNT\
Property(S): SystemFolder.3643236F_FC70_11D3_A536_0090278A1BB8 =
C:\WINNT\system32\
Property(S): Q322850_WXP_ActionText = Updating Operating System
Property(S): Q322850_WXP_ActionData = Q322850
Property(S): BitsClient_ActionText = Updating Operating System
Property(S): BitsClient_ActionData = BITS
Property(S): CcmCreateIISVirtualDirectories_ActionText = Creating IIS
Virtual Directories
Property(S): CcmCreateWmiNamespaces_ActionText = Creating WMI namespaces
Property(S): CcmRegisterEndpoint_ActionText = Registering Endpoints
Property(S): CcmRegisterSystemTask_ActionText = Registering System Tasks
Property(S): CcmRegisterWmiMofFile_ActionText = Registering WMI settings
Property(S): CcmRemoveEndpoint_ActionText = Removing Endpoints
Property(S): CcmRemoveFilesInUse_ActionText = Removing files in use
Property(S): CcmRemoveIISVirtualDirectories_ActionText = Removing IIS
virtual directories
Property(S): CcmRemoveSystemTask_ActionText = Removing System Tasks
Property(S): CcmRemoveWmiNamespaces_ActionText = Removing WMI namespaces
Property(S): CcmRegisterProduct_ActionText = Registering product
Property(S): CcmUnregisterProduct_ActionText = Unregistering product
Property(S): CcmRegisterComponents_ActionText = Registering CCM Components
Property(S): CcmUnregisterComponents_ActionText = Unregistering CCM Components
Property(S): CcmRegisterPerfCounters_ActionText = Registering performance
counters
Property(S): CcmUnregisterPerfCounters_ActionText = Unregistering
performance counters
Property(S): CcmCreateIISApplicationPools_ActionText = Creating IIS
Application Pools
Property(S): CcmRemoveIISApplicationPools_ActionText = Removing IIS
Application Pools
Property(S): CcmSetObjectSecurity_Text = Applying security permissions
Property(S): CcmUnloadWmiProviders_Text = Unloading WMI providers
Property(S): CcmEnableWmiProviders_Text = Enabling WMI providers
Property(S): SystemFolder.12C909B6_5F69_4C4D_8EC3_C225C1607933 =
C:\WINNT\system32\
Property(S): CcmSetServiceConfig_ActionText = Configuring service
Property(S): CcmInitializePolicy_ActionText = Initializing policy
Property(S): CcmValidateClientConfig_ActionText = Checking client
prerequisites
Property(S): SMSCACHEDIR = Default
Property(S): SMSCACHEFLAGS = Default
Property(S): DISABLESITEOPT = Default
Property(S): DISABLECACHEOPT = Default
Property(S): SMSCACHESIZE = 250
Property(S): SmsClientVersion = 2.50.3174.1018
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): ARPNOREMOVE = 1
Property(S): ARPNOMODIFY = 1
Property(S): CCMINSTALLMSMQ = TRUE
Property(S): CCMENABLELOGGING_Default = TRUE
Property(S): CCMLOGLEVEL_Default = 1
Property(S): CCMLOGMAXSIZE_Default = 250000
Property(S): CCMLOGMAXHISTORY_Default = 1
Property(S): SmsMobileClientRegKey = SOFTWARE\Microsoft\SMS\Mobile Client
Property(S): SmsLegacyClientRegKey = SOFTWARE\Microsoft\SMS\Client
Property(S): SecureCustomProperties =
SMSCONFIGSOURCE;SMSPREFERREDCLIENT;SMSSITECODE;SMSMP;SMSNOWINSLOOKUP;SMSDIRECTORYLOOKUP;RESETKEYINFORMATION;SMSCACHEDIR;SMSCACHEFLAGS;SMSCACHESIZE;DISABLESITEOPT;DISABLECACHEOPT;CCMAUTODETECT;CCMENABLELOGGING;CCMLOGLEVEL;CCMLOGMAXHISTORY;CCMLOGMAXSIZE;CCMDEBUGLOGGING;CCMOSINSTALLPATHS;CCMINSTALLMSMQ;SMSUPGRADEPRODUCTS;SMSUPLEVELPRODUCTS;SMSBETAUNPATCHED;SMSBETAUPGRADE;SMSBETAUNPATCHEDCOLOCATION;SMSBETACOLOCATION;SMSPUBLICROOTKEY;SMSROOTKEYPATH;CCMHTTPPORT;SMSSP1COLOCDOWNGRADE
Property(S): AdminProperties =
SMSCONFIGSOURCE;SMSPREFERREDCLIENT;SMSSITECODE;SMSMP;SMSNOWINSLOOKUP;SMSDIRECTORYLOOKUP;RESETKEYINFORMATION;SMSCACHEDIR;SMSCACHEFLAGS;SMSCACHESIZE;DISABLESITEOPT;DISABLECACHEOPT;CCMAUTODETECT;CCMENABLELOGGING;CCMLOGLEVEL;CCMLOGMAXHISTORY;CCMLOGMAXSIZE;CCMDEBUGLOGGING;CCMOSINSTALLPATHS;CCMINSTALLMSMQ;CCMALLOWSILENTREBOOT;SMSPUBLICROOTKEY;SMSROOTKEYPATH;CCMHTTPPORT
Property(S): SmsSetClientConfig_ActionText = Setting SMS configuration
Property(S): SmsInstallStatus_ActionText = Sending status message
Property(S): SmsDeinstallDesktopClient_ActionText = Deinstalling the SMS
Legacy Client or SMS 2.0 Client
Property(S): SmsDeinstallDesktopClient_StoppingComponents_ActionText =
Stopping SMS Legacy Client or SMS 2.0 Client Components
Property(S): SmsDeinstallDesktopClient_DeinstallingComponents_ActionText =
Deinstalling SMS Legacy Client or SMS 2.0 Client Components
Property(S): SmsDetectDowngrade_ErrorMessage = A newer version of the SMS
Advanced Client is already installed
Property(S): SmsDetectColocationDowngrade_ErrorMessage = A newer version of
the SMS Management Point is installed. Cannot continue installing this
version of the client.
Property(S): SmsManagementPointName = SMS Advanced Client
Property(S): ButtonText_Next = &Next >
Property(S): ButtonText_Back = < &Back
Property(S): ButtonText_Cancel = &Cancel
Property(S): ButtonText_Finish = &Finish
Property(S): ButtonText_Install = &Install
Property(S): ButtonText_Close = &Close
Property(S): ButtonText_OK = &OK
Property(S): ButtonText_Abort = &Abort
Property(S): ButtonText_Ignore = &Ignore
Property(S): ButtonText_No = &No
Property(S): ButtonText_Yes = &Yes
Property(S): ButtonText_Retry = &Retry
Property(S): ButtonText_Exit = &Exit
Property(S): FilesInUse_Info = Setup has detected that it needs to update
some files that are currently in use by other processes.

To prevent having to reboot the machine, please close the following
applications:
Property(S): DefaultUIFont = DefaultDlgFont
Property(S): DialogBox_Title = SMS Advanced Client Setup
Property(S): WelcomeDialog_Info = This will install the Systems Management
Server Advanced Client.
Property(S): WelcomeDialog_DesktopWarning = WARNING: The SMS Legacy Client
or SMS 2.0 Client is already installed on this machine. Continuing will cause
the SMS Legacy Client or SMS 2.0 Client to be removed.
Property(S): WelcomeDialog_EULA = The software you are about to install is
provided as part of Systems Management Server 2003 and as such, is subject to
the End User License Agreement already accepted by your system administrator.
If you have any questions, please contact your system administrator.
Property(S): ConfigDialog_Title = Configuration
Property(S): ConfigDialog_SubTitle = Select installation options
Property(S): ConfigDialog_Info = Enter configuration options for the SMS
Advanced Client.
Property(S): ConfigDialog_SiteCode = SMS Site:
Property(S): ConfigDialog_InvalidSiteCode = The site code you have entered
is not valid
Property(S): InstallDialog_Title = Install
Property(S): InstallDialog_SubTitle = The product is now ready to install
Property(S): InstallDialog_Info = Click Next to proceed.
Property(S): InstallDialog_Warning = WARNING: Installing the advanced client
on this computer may cause the Windows Management Instrumentation (WMI) and
Background Intelligent Transfer Service (BITS) services to stop and restart.
Property(S): ProgressDialog_Title = Please Wait
Property(S): ProgressDialog_SubTitle = Setup is configuring your system.
Property(S): CompleteDialog_Title = Setup Complete
Property(S): CompleteDialog_SubTitle = Setup has finished updating your
system.
Property(S): CompleteDialog_Info = The SMS Advanced Client setup was
successful.
Property(S): UserExitDialog_Title = Setup Aborted
Property(S): UserExitDialog_SubTitle = Setup was cancelled
Property(S): UserExitDialog_Info = The SMS Advanced Client setup was
cancelled.
Property(S): InstallErrorDialog_Title = Setup Aborted
Property(S): InstallErrorDialog_SubTitle = Setup failed
Property(S): InstallErrorDialog_Info = Setup encountered an error and could
not continue.
Property(S): SMSSITECODE = 100
Property(S): SmsMigrateInventory_ActionText = Migrating SMS Legacy Client
inventory settings
Property(S): SmsUninstallPrepDrvr_ActionText = Uninstalling Software
Metering PREP Driver
Property(S): SmsInstallPrepDrvr_ActionText = Installing Software Metering
PREP Driver
Property(S): SmsMigrateSwDistExecutionHistory_ActionText = Migrating
Software Distribution History
Property(S): SmsSwDistSetCacheConfig_ActionText = Configuring Software
Distribution Cache
Property(S): SmsRemoveUIEvents_ActionText = Removing UI Events
Property(S): SmsMigrateDownloadSchema_ActionText = Migrating download schema
Property(S): WindowsFolder.8AE6A59B_5597_4D75_9BFD_7F566BF56500 = C:\WINNT\
Property(S): SmsStopUIComponents_ActionText = Stopping UI Components
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\WINNT\system32
Property(S): INSTALL = ALL
Property(S): CCMHTTPPORT = 80
Property(S): PackagecodeChanging = 1
Property(S): ProductState = 1
Property(S): VersionDatabase = 110
Property(S): VersionMsi = 2.00
Property(S): VersionNT = 500
Property(S): WindowsBuild = 2195
Property(S): ServicePackLevel = 4
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 3
Property(S): MsiNTSuiteEnterprise = 1
Property(S): WindowsFolder = C:\WINNT\
Property(S): WindowsVolume = C:\
Property(S): System16Folder = C:\WINNT\system\
Property(S): RemoteAdminTS = 1
Property(S): TempFolder = C:\WINNT\TEMP\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All
Users\Application Data\
Property(S): FontsFolder = C:\WINNT\Fonts\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 6
Property(S): PhysicalMemory = 640
Property(S): VirtualMemory = 1176
Property(S): AdminUser = 1
Property(S): LogonUser = SYSTEM
Property(S): UserSID = S-1-5-18
Property(S): UserLanguageID = 1033
Property(S): ComputerName = WEBDESENV1
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 19
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): ColorBits = 16
Property(S): TTCSupport = 1
Property(S): RedirectedDllSupport = 1
Property(S): Time = 16:07:54
Property(S): Date = 3/1/2005
Property(S): Privileged = 1
Property(S): USERNAME = BIZDESENV1
Property(S): COMPANYNAME = Bovespa
Property(S): DATABASE = C:\WINNT\Installer\a28ab4f2.msi
Property(S): OriginalDatabase =
C:\WINNT\system32\ccmsetup\{EA6AF9AB-72EA-4E9F-934E-941E408C023F}\client.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): SMSPREFERREDCLIENT = Remote
=== Logging stopped: 3/1/2005 16:07:54 ===
MSI (c) (58:B0): Decrementing counter to disable shutdown. If counter >= 0,
shutdown will be denied. Counter after decrement: -1
MSI (c) (58:B0): MainEngineThread is returning 1603
=== Verbose logging stopped: 3/1/2005 16:07:54 ===

SMSCLI.LOG:

<![LOG[CSMSAppPub::FinalConstruct - Failed to allocate IPublishedApps
pointer]LOG]!><time="18:48:42.616+120" date="12-08-2004" component="smscliui"
context="" type="3" thread="872" file="smsapppub.cpp:61">
<![LOG[CSMSAppPub::FinalConstruct - Failed to allocate IPublishedApps
pointer]LOG]!><time="18:49:06.600+120" date="12-08-2004" component="smscliui"
context="" type="3" thread="3332" file="smsapppub.cpp:61">
<![LOG[Failed to open namespace: \\.\ROOT\CCM\InvAgt. Error 0x8004100e
!!!]LOG]!><time="10:51:51.898+120" date="12-10-2004" component="smscliui"
context="" type="3" thread="1596" file="wmiutil.cpp:40">
<![LOG[Failed to open namespace: \\.\ROOT\CCM\InvAgt. Error 0x8004100e
!!!]LOG]!><time="10:51:51.929+120" date="12-10-2004" component="smscliui"
context="" type="3" thread="1596" file="wmiutil.cpp:40">
<![LOG[Failed to open namespace: \\.\ROOT\CCM\InvAgt. Error 0x8004100e
!!!]LOG]!><time="11:01:17.804+120" date="12-22-2004" component="smscliui"
context="" type="3" thread="2448" file="wmiutil.cpp:40">
<![LOG[Failed to open namespace: \\.\ROOT\CCM\InvAgt. Error 0x8004100e
!!!]LOG]!><time="11:01:17.898+120" date="12-22-2004" component="smscliui"
context="" type="3" thread="2448" file="wmiutil.cpp:40">
<![LOG[Current Assigned Site: 100]LOG]!><time="11:01:23.992+120"
date="12-22-2004" component="smscliui" context="" type="1" thread="2448"
file="clicfgdlg.cpp:1175">
<![LOG[Unable to get CacheInfo. Error:
0X80080005]LOG]!><time="11:02:09.460+120" date="12-22-2004"
component="smscliui" context="" type="2" thread="2448"
file="clicfgdlg.cpp:1222">
<![LOG[CSMSAppPub::FinalConstruct - Failed to allocate IPublishedApps
pointer]LOG]!><time="11:02:42.038+120" date="12-22-2004" component="smscliui"
context="" type="3" thread="3880" file="smsapppub.cpp:61">
<![LOG[Failed to open namespace: \\.\ROOT\CCM\InvAgt. Error 0x8004100e
!!!]LOG]!><time="10:35:21.770+120" date="01-12-2005" component="smscliui"
context="" type="3" thread="5200" file="wmiutil.cpp:40">
<![LOG[Failed to open namespace: \\.\ROOT\CCM\InvAgt. Error 0x8004100e
!!!]LOG]!><time="10:35:21.864+120" date="01-12-2005" component="smscliui"
context="" type="3" thread="5200" file="wmiutil.cpp:40">
<![LOG[Failed to open namespace: \\.\ROOT\CCM\InvAgt. Error 0x8004100e
!!!]LOG]!><time="13:28:52.680+120" date="01-17-2005" component="smscliui"
context="" type="3" thread="5392" file="wmiutil.cpp:40">
<![LOG[Failed to open namespace: \\.\ROOT\CCM\InvAgt. Error 0x8004100e
!!!]LOG]!><time="13:28:52.790+120" date="01-17-2005" component="smscliui"
context="" type="3" thread="5392" file="wmiutil.cpp:40">
<![LOG[Failed to instantiate CLSID_CCMClientAction class, error:
0x80080005]LOG]!><time="13:29:35.758+120" date="01-17-2005"
component="smscliui" context="" type="3" thread="5392"
file="clientaction.cpp:123">
<![LOG[Failed CoCreateInstance(CLSID_CPAppletMgr), error
0X80040154]LOG]!><time="11:53:57.424+120" date="01-18-2005"
component="smscliui" context="" type="3" thread="5420"
file="clicfgdlg.cpp:1950">
<![LOG[ERROR - Unable to initialize property
pages.]LOG]!><time="11:53:57.440+120" date="01-18-2005" component="smscliui"
context="" type="3" thread="5420" file="clicfgctpnl.cpp:267">
 

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