Re: Sitecomp.log Error message. Please Help!

From: Evan [MSFT] (esc_at_online.microsoft.com)
Date: 08/24/04


Date: Tue, 24 Aug 2004 11:08:47 -0700

That would be the HKLM\software\microsoft\sms\identification registry key.
You can use regedt32 to see if it exists and what the permissions on it are.
Sitecomp runs under the sms service account - does that account have rights
to the key? Is the account enabled and not locked out? Can you restart the
sms_site_component_manager service successfully, proving the service account
isn't screwed up?

Check the status messages to see if something else may be causing or having
problems.

-- 
This posting is provided "AS IS" with no warranties, and confers no rights.
"karen foulen" <kfoulen@contraloria.gob.pa> wrote in message 
news:u5QI8mRiEHA.704@TK2MSFTNGP12.phx.gbl...
> The Site is not updating the information received from clients from about 
> 3
> weeks. The Site Server is a Windows 2000 advanced server, SMS  2.0 SP4, 
> SQL
> server 2000. It's only one site with 1080 clients. The error that I found
> was in the sitecomp.log, that is constantly sending the following message:
>
> "Cannot access the SMS "Identification" registry key, sleeping for 60
> seconds..."
>
> 


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