SMS INSTALL ERROR 4909 help

From: raymond andrews (raymond.andrews_at_itb.ie)
Date: 04/06/04 

Date: Tue, 6 Apr 2004 11:56:12 +0100

We have been trying to install SMS but have encountered problems:

Name of Product: SMS Version 2003.
Operating System : Windows Server 2003 with all available server updates.
Support Applications : SQL Server 2000 Standard edition (SP3)

Problem:
The SMS server is being installed in an Active Directory Environment, we are
installing the server in a child domain. (Please note that this is the
Primary installation site of SMS). After installation we got an error
message from the SMS Console stating that the hierachy manager component
failed.

Note we didn't extended the Active Directory schema
I notice that I can install client from the server ( PUSH method ) also I
can install the advance client but I can use any of the features ie Remote
control or install software etc ...

Thanks

Error:
Severity Type Site code Date / Time System Component Message ID Description

Error Milestone 888 06/04/2004 00:00:08 GOLFMGT-ST SMS_HIERARCHY_MANAGER
4909 SMS Systems Management Server could not locate the "System Management"
container in Active Directory. Nor could it create a default container. This
will prevent Site Component Manager from updating or adding any objects to
Active Directory. Possible cause: This site's SMS Service account or the
site server's machine account might not have the correct rights to update
active directory. Solution: Either give the Service Account rights to update
the domain's System Container, or manually create the "System Management"
container in this domain's Active Directory system container, and give the
Service Account full rights to that container (and all children objects.)

Microsoft Knowledge base articles exist for this error number but we are
unsure as to their relevance to our setup

Can you advise a course of action, if you require more information please
let me know.

Thanks

Raymond

Relevant Pages

  • Re: Failed upgrade to SCCM
    ... but I've done an SMS restore to new ... I had during the upgrade would prevent the new install / site repair from ... I recently started the upgrade our SMS 2003 SP3 Server to SCCM. ...
    (microsoft.public.sms.setup)
  • Re: Installation of Client
    ... SmsDetectDowngrade_ErrorMessage = A newer version of the SMS ... Advanced Client is already installed ... I also manually added the WINS information into the WINS server that both ... cannot get the client to properly install. ...
    (microsoft.public.sms.setup)
  • Re: Unable to Install SMS 2003 R2
    ... Since SP3 is greater than SMS 2003 R2, this would make sense that you can't install it over top of SP3. ... Tool installer is asking for the SQL server information. ...
    (microsoft.public.sms.admin)
  • Re: Instalation guide for SMS 2003 ?????????
    ... And the Scenarios ... You do have to have a DC somewhere because the site server must be a member ... but you don't have to install SMS on that DC. ... Enterprise Management Content Group (SMS and MOM) ...
    (microsoft.public.sms.setup)
  • Re: Instalation guide for SMS 2003 ?????????
    ... And the Scenarios ... You do have to have a DC somewhere because the site server must be a member ... but you don't have to install SMS on that DC. ... Enterprise Management Content Group (SMS and MOM) ...
    (microsoft.public.sms.admin)