Re: SMS 2k3 Advanced Client not installing...

From: Jeff Harbaugh [MSFT] (jeffharb_at_online.microsoft.com)
Date: 03/24/04 

Date: Tue, 23 Mar 2004 16:06:32 -0800

Have you made any changes on the ACL's that would prevent admins from
stopping the BITS Service?
Can you run a command session as local sytem and try to do a net stop on the
BITS Service? 

-- 
Thanks
Jeff Harbaugh [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"Jeff Harbaugh [MSFT]" <jeffharb@online.microsoft.com> wrote in message
news:O1baHpSEEHA.2628@TK2MSFTNGP11.phx.gbl...
> It seems the only issue is that BITS setup is failing.
> I am going to try to track down the issue and respond with what I find.
You
> may try on one client to remove BITS then re-install the advanced client.
>
>
> -- 
> Thanks
> Jeff Harbaugh [MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
> "Department of Medicine"
> <--!-!-33--rfmed--1#41@urmc.--!--rochester--!--.EeDeeYou> wrote in message
> news:MPG.1aca6a6f4efef35198968c@news.microsoft.com...
> > In article <#VA5fyQEEHA.3784@TK2MSFTNGP10.phx.gbl>,
> > jeffharb@online.microsoft.com says...
> > > Have you configured your Push Installation account? What OS are your
> > > clients? You can ignore the message warnings in the client.msi we log
> the
> > > custom actions that are part of the MSI but that does not mean all
> actions
> > > have occurred. It appears that either the BITS installation is failing
> or
> > > you are getting permission denied. You can search for BITSetup.log
this
> > > should be in your %windir%
> > >
> > >
> >
> > Jeff,
> >
> > Thank you for the direction.  I realized after I posted that I forgot a
> > few vital pieces of information.
> >
> > The OS seems to be primarily Win2K Pro.  I can't tell you SP level on
> > all machines, is there a minimum I might be missing? (There's a
> > chicken/egg scenario eh?)
> >
> > Some of the systems within the same OU, on the same OS level are
> > installing the client just fine where others are not.  The problem
> > exists similarly on machines across multiple OUs.
> >
> > The BITS log is attached here, but the account the push is working under
> > is a local admin on the machines as defined by the restricted groups
> > GPO.  I have also manually checked these machines and the proper groups
> > are in the Administrators group on the server.
> >
> > Thanks for the quick response.  Here's to the next step!
> >
> > Here is the BITS log:
> >
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      Installed
> > version of BITS is BITS_v12
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      Detected that
> > installation will be an upgrade of the current BITS version
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      Creating
> > Uninstall directory
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      Directory C:
> > \WINNT\System32\BITS\Uninstall 1.5 Client already exists;
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      Loading inf
> > file c:\8b43207b5ed550a83f0e8e7e\bitssetup_clnt.inf, entry point
> > Install_w2k...
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      Failed to
> > retrieve SfcDllCacheDir policy. Error: 0x2
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      Failed to
> > retrieve SfcDllCacheDir key. Defaulting to system32 subdirectory. Error:
> > 0x2
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      Dllcache
> > directory is C:\WINNT\System32\dllcache
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      >>> Processing
> > section [StopBits]...
> > 2004-03-23 15:17:04  20:17:04   Success   BITS CLNT      Service
> > specified to be stopped: bits
> > 2004-03-23 15:17:05  20:17:05   Error     BITS CLNT      Failed to stop
> > service bits.. (Error 0x00000005: Access is denied.)
> > 2004-03-23 15:17:05  20:17:05   Error     BITS CLNT      Failed to
> > install section StopBits. Aborting the entire setup. (Error 0x00000005:
> > Access is denied.)
> > 2004-03-23 15:17:05  20:17:05   Success   BITS CLNT      =========
> > STARTING ROLLBACK ===========
> > 2004-03-23 15:17:05  20:17:05   Success   BITS CLNT      ========= END
> > ROLLBACK ===========
> > 2004-03-23 15:17:05  20:17:05   Success   BITS CLNT      =========
> > STARTING VERIFICATION ===========
> > 2004-03-23 15:17:05  20:17:05   Success   BITS CLNT      ========= END
> > VERIFICATION ===========
> > 2004-03-23 15:17:05  20:17:05   Error     BITS CLNT      Setup has
> > failed. (Error 0x00000005: Access is denied.)
> > 2004-03-23 15:17:05  20:17:05   Success   BITS CLNT      Unloading
> > version functions
> > 2004-03-23 15:17:05  20:17:05   Success   BITS CLNT      bitssetup has
> > finished. Exit code is 5
> > 2004-03-23 15:17:05  20:17:05   Success   BITS CLNT
> > ************************** BITS Setup has exited
> > ************************
>
>

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