SMS 2k3 Advanced Client not installing...
From: Department of Medicine (--!-!-33--rfmed--1#41_at_urmc.--!--rochester--!--.EeDeeYou)
Date: 03/23/04
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Date: Tue, 23 Mar 2004 13:35:01 -0500
The setup:
We have begun adding various OU's to our discoveries so that the
Advanced client will be pushed out to our client workstations. The
account is a local administrator on all machines.
The machines are discovered and the client push takes place. I looked
at the ccmsetup.log and the client.msi.log files in an attempt to
determine why the client never ends up on the remote machine.
Here's what I am seeing:
CCMSETUP.LOG
MSI: Action 13:17:52: CcmDetectFilesInUse. ccmsetup 3/23/2004
1:17:52 PM 1464 (0x05B8)
MSI: Action 13:17:53: CcmDetectFilesInUseCommit. ccmsetup
3/23/2004 1:17:53 PM 1464 (0x05B8)
MSI: Action 13:17:53: InstallFiles. Copying new files ccmsetup
3/23/2004 1:17:53 PM 1464 (0x05B8)
MSI: Action 13:18:04: CcmInstallBITSClient. Updating Operating System
ccmsetup 3/23/2004 1:18:04 PM 1464 (0x05B8)
MSI: Setup failed due to unexpected circumstances
The error code is 80004005 ccmsetup 3/23/2004 1:18:05 PM 1464
(0x05B8)
MSI: Action 13:18:05: Rollback. Rolling back action: ccmsetup
3/23/2004 1:18:05 PM 1464 (0x05B8)
Installation failed with error code 1603 ccmsetup 3/23/2004 1:18:07
PM 1464 (0x05B8)
So I looked in the CLIENT.MSI.LOG file and found these messages:
Property(S): WelcomeDialog_DesktopWarning = WARNING: The SMS Legacy
Client or SMS 2.0 Client is already installed on this machine.
Continuing will cause the SMS Legacy Client or SMS 2.0 Client to be
removed.
And then...
Property(S): InstallDialog_Warning = WARNING: Installing the advanced
client on this computer may cause the Windows Management Instrumentation
(WMI) and Background Intelligent Transfer Service (BITS) services to
stop and restart.
Property(S): ProgressDialog_Title = Please Wait
Property(S): ProgressDialog_SubTitle = Setup is configuring your system.
Property(S): CompleteDialog_Title = Setup Complete
Property(S): CompleteDialog_SubTitle = Setup has finished updating your
system.
Property(S): CompleteDialog_Info = The SMS Advanced Client setup was
successful.
Property(S): UserExitDialog_Title = Setup Aborted
Property(S): UserExitDialog_SubTitle = Setup was cancelled
Property(S): UserExitDialog_Info = The SMS Advanced Client setup was
cancelled.
Property(S): InstallErrorDialog_Title = Setup Aborted
Property(S): InstallErrorDialog_SubTitle = Setup failed
Property(S): InstallErrorDialog_Info = Setup encountered an error and
could not continue.
-----------------------------------------------------------------------
Error 1604 is an Unexpected Fatal Error. That means nothing to me.
There are no messages in the Component Status that I can find. It's
acting as though the machine is already installed, however it is not.
Any ideas, tips, suggestions, would be greatly appreciated.
Thanks,
Randy
Email: RF--------med(at)urmc+r0chester+EEEEEE DEEEEEEE YOU
^^^^- someday these techniques won't be needed.. sigh.
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