Re: MP Control Manager detected MP is not responding to HTTP requests

From: Luke Packard [MSFT] (lukep_at_online.microsoft.com)
Date: 02/13/04


Date: Thu, 12 Feb 2004 17:46:53 -0800

IIS lockdown isn't needed for Windows server 2003. I don't even think it
installs.

Did you get an error status message in the SMS admin console for MP control
manager? If so, what error status message did you receive and did the
troubleshooting steps not help you? If you received error status message
5420 then here is the updated text for this status message which will ship
in SMS 2003 SP1. See if this helps solve the problem.
%11SMS Management Point encountered an error when connecting to its Database
%3 on SQL Server %2. The OLEDB error code was %4. %12%n%n

Possible cause: The SQL server site system is turned off, not connected to
the network, or not functioning properly.%nSolution: Verify that the SQL
server site system is turned on, connected to the network, and functioning
properly.%n%n

Possible cause: SMS Management Point does not have sufficient access rights
to the SQL server site system.%nSolution: Verify that the SQL server is
properly configured to allow Management Point access. If using a standard
SQL security account, verify that the SQL Server is configured to allow
standard SQL Security; or configure the Management Point to use an NT
integrated security account, with appropriate access. If using integrated
security, verify the account used by the MP to connect to the SQL server is
a member of the SMS_SiteSystemToSQLConnection_<sitecode > group on the SQL
server, that the account is not locked out, and that the account password is
not expired. (In standard security, the default account is
SMS_SQL_RX_<sitecode>.)%n%n

Possible cause: Network problems are preventing SMS Management Point from
properly accessing the SQL server.%nSolution: Investigate and correct any
problems with your network. %n%n

Possible cause: The Management Point having problems is at a secondary site,
and SQL access account being used was recently reset by the parent
site.%nSolution: This can automatically repair itself after one hour , as
long as the account in use is not locked out. Check that the account in use
is not locked out. Instead of waiting an hour, you can stop and start the
SMS_SITE_COMPONENT_MANAGER service to immediately apply the new
configuration.%n%n

Possible cause: The SQL server Service Principal Names (SPNs) are not
registered correctly in Active Directory%nSolution: Ensure SQL server SPNs
are correctly registered. Review Q829868.%0

-- 
Luke  [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"Rich Milburn [MVP]" <rich.milburn@applebeescom> wrote in message
news:7c8d01c3f0ae$b4312040$7d02280a@phx.gbl...
> Are you supposed to run the lockdown tool on Windows
> Server 2003 IIS 6 before installing SMS?  I had heard a
> while back that IIS 6 was already locked down, but it
> states in some of the documentation I've seen for SMS to
> run the lockdown tool before installing the web
> components for SMS 2003.  Does it need to be run on IIS 6
> then?
>
> Thanks
>
> Rich Milburn
> MCSE NT4/2000
> MS MVP - Windows Server - Directory Services
> rich . milburn @ applebees . com
>
> >-----Original Message-----
> >I suspect that you have run URLScan or IIS lockdown on
> this MP which may
> >have broken it.  The IIS configuration change
> >is reversible by launching the IIS Services Manager:
> > Expand Web Sites and right click properties in the
> SMS_MP website
> > Click the "Configuration..." button.
> > Go to the "Options" tab, ensure that "Enable session
> state" is checked
> >
> > It is also recommended to replace the default .ini file
> from these
> >lockdown
> >utilities with the SMS version obtainable from the SMS
> 2003 Toolkit 1 at:
> >http://www.microsoft.com/smserver/downloads/2003/default.
> asp
> > See the Toolkit helptext for more information.
> >
> >Thanks,
> >Carl Sullivan
> >Microsoft SMS Support
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >.
> >

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