Re: MP Installation Error

From: Travis Sweat \(MSFT\) (travsw_at_microsoft.com)
Date: 04/19/04


Date: Mon, 19 Apr 2004 07:39:08 -0700

Here are a list of things to try. Some of the steps assume the MP installed
so ignore them.

  1.. Run http:// name>/sms_mp/.sms_aut?mplist
    1.. This returns a blank screen.
  2.. Run
http:// name>/sms_mp/.sms_aut?mpcert
    1.. This returns a long list of numbers and letters.
  3.. Verify that the DTS Service is enabled.
  4.. Verify that the Task Scheduler is enabled.
  5.. Verify that the Windows Management Instrumentation service is running.
  6.. Verify that the SMS Agent Host service is running.
  7.. Verify that the World Wide Web Publishing Service is running.
  8.. Verify that the MP machine account has been added to the
SMS_SiteSystemToSQLConnection_<site_code> group.
  9.. Verify that the SQL Server has named pipes enabled.
  10.. Update MDAC on the server.
    1.. Review Q820910 for details.
    2..
http://support.microsoft.com/default.aspx?scid=kb;en-us;820910
  11.. SQL boxes that are running under a user account, instead of system,
need the SPN updated in AD.
    1.. Review Q829868 for additional details.
    2.. http://support.microsoft.com/default.aspx?scid=kb;en-us;829868
  12.. Crossing domain boundaries between MP and SQL may also need the SPN
updated in AD.
    1.. Review Q829868 for additional details.
    2.. http://support.microsoft.com/default.aspx?scid=kb;en-us;829868
  13.. IIS Lockdown Tool
    1.. If you are using the IIS lockdown tool on your IIS 5 servers be sure
to apply the SMS server template from the SMS 2003 toolkit.
    2.. http://www.microsoft.com/smserver/downloads/2003/tools/toolkit.asp
  14.. Deinstall the MP and IIS, then reinstall IIS and the MP.
    1.. Remove the MP role on the server.
    2.. Disable IIS. Remove completely. Reboot the server.
    3.. Verify that the DTS Service is enabled.
    4.. Verify that the Task Scheduler is enabled.
    5.. Verify that the Windows Management Instrumentation service is
running.
    6.. Enable BITS, enable WEBDEV and install IIS.
    7.. Verify that the World Wide Web Publishing Service is running.
    8.. Verify that the MP machine account has been added to the
SMS_SiteSystemToSQLConnection_<site_code> group.
    9.. Enable MP role on the server.

-- 
Travis Sweat [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
"joey" <jrego@Lynn.edu> wrote in message 
news:1d01301c422fb$dd35e910$a501280a@phx.gbl...
> When i am trying to install my management point the .msi
> crapps out giving me an 80004005.  Does anyone have any
> idea what this is and how i can troubleshoot to get the
> mp installed?
>
> THanks 


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