Collections and Inventory Problem

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From: Chris M (ChrisM_at_discussions.microsoft.com)
Date: 09/16/04

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Date: Wed, 15 Sep 2004 19:07:15 -0700

I'm running SMS 2003 on a Windows 2003box, with SQL2000 SP3 on the same box.
I am using windows authentication method with advanced security. This is a
fresh install. My problem is that some of my client agents aren't reporting
back to my SMS administrator console.

I specifically looked at a few client agents and on the machine in which
their installed - file and print sharing is turned on, the client agent
itself falls within the proper site boundaries (subnet and site), all
components are installed and enabled, is has discovered my site server and
heartbeat discovery is enabled yet the clients don't show up in my admin
console. The resource (computer) does, and it does say that it is assigned
but everything else is left blank (i.e. client type, site code). If my agent
doesn't show up in my admin console, that means that I can't get any kind of
inventory on the machine (reports, queries etc...).

Here is a little snippet from the end of my client location.log for on of my
agents...

Raising event:
[SMS_CodePage(437), SMS_LocaleID(1033)]
instance of SMS_RemoteClient_AssignmentUnchanged
{
        ClientID = "GUID:68987661-E18C-499D-9E9F-4C068A712CFF";
        DateTime = "20040915004527.648000+000";
        LastAssignedSite = "HQ2";
        MachineName = "HQDT300";
        ProcessID = 2388;
        SiteCode = "HQ2";
        ThreadID = 2468;
};
        ClientLocation 9/14/2004 5:45:27 PM 2468 (0x09A4)
Discover Default MP ClientLocation 9/14/2004 5:45:27 PM 2468 (0x09A4)
Attempting to retrieve default management point from
AD ClientLocation 9/14/2004 5:45:27 PM 2468 (0x09A4)
Retrieved Default Management Point from AD:
HQSVR01SMS ClientLocation 9/14/2004 5:45:28 PM 2468 (0x09A4)
Site Code is HQ2; Management Point is HQSVR01SMS ClientLocation 9/14/2004
5:45:28 PM 2468 (0x09A4)
Setting Current Management Point ClientLocation 9/14/2004 5:45:28 PM 2468
(0x09A4)
Management Point is HQSVR01SMS ClientLocation 9/14/2004 5:45:28 PM 2468
(0x09A4)
Getting Assigned Site ClientLocation 9/15/2004 6:40:19 PM 1504 (0x05E0)
Assigned Site is HQ2 ClientLocation 9/15/2004 6:40:19 PM 1504 (0x05E0)
Getting Assigned Site ClientLocation 9/15/2004 6:46:58 PM 1552 (0x0610)
Assigned Site is HQ2 ClientLocation 9/15/2004 6:46:58 PM 1552 (0x0610)

Here is a little snippet from my ccmexec.log...

Here is a little snippet from my inventory agent log...

Inventory: Generating report for HQDT300
GUID:68987661-E18C-499D-9E9F-4C068A712CFF InventoryAgent 9/15/2004 6:42:08
PM 360 (0x0168)
Inventory: Report Task completed in 0.047 seconds InventoryAgent 9/15/2004
6:42:08 PM 360 (0x0168)
Inventory: Report task done. InventoryAgent 9/15/2004 6:42:08 PM 360 (0x0168)
Inventory: Cleaning-up reports. InventoryAgent 9/15/2004 6:42:08 PM 360
(0x0168)
Inventory: Successfully sent report. Destination:mp:MP_DdrEndpoint, ID:
{0FA1258E-EA56-4AA3-A235-A9E7BBA4EDE3}, Timeout: 10080
minutes InventoryAgent 9/15/2004 6:42:08 PM 360 (0x0168)
Inventory: Predefined action completed. InventoryAgent 9/15/2004 6:42:08
PM 360 (0x0168)
Inventory: Calling SetComplete InventoryAgent 9/15/2004 6:42:08 PM 360
(0x0168)
Inventory: SetComplete Returned InventoryAgent 9/15/2004 6:42:08 PM 360
(0x0168)
Inventory: ************* End of message processing.
************* InventoryAgent 9/15/2004 6:42:08 PM 360 (0x0168)

So all of these logs look ok right? Does anyone notice anything or have any
ideas?? I've been dealing with this problem for weeks now and would be very
grateful is someone could help me out with this. THANKS!

Next message: William: "Re: File Collection"

Previous message: R Giskard Reventlov: "software update bubble does not show up in TS"
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