Re: SMS 2.0 - Software inventory not updating

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From: -Karl (dinodod27_at_hotmail.com)
Date: 06/28/04 

Date: 28 Jun 2004 10:28:33 -0700

I have looked at the logs on both client and server and yet I am not
sure what is happening. We deployed SAV 9.0 and I have 2 queries to
see who does and who does have it installed. The 1st query lists it
as being installed and the second is a Subselect query that is saying
this PC does not have it installed?! Also, it is still claiming that
the PC has Novell installed yet it does not.

I have verified that the client is processing the inventory and
copying the information to the server. I checked the SINV.Box and
there are no orphans or BADSinc files. The sid / sic files are not
just hanging out. They are getting processed.

I also checked the time on the PC. It is current and not out of time.
 There appears to be no errors in the SMS console.

After uninstalling / reinstalling the SMS agents using the /scrub
feature, I manually re-ran the inventory. No change.

Would this be a case where the SQL DB is not getting updated
correctly? If so, what would be the next step?

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