RE: Remote Control through Vista Workstation

Curtis

From all you have written I suspect following:

You are prompted for authentication when you try starting remote tools (not
remote control). When you try to connect from server you are fine, when
anywhere else you are promted.

I think you have configured under site settings that your client connection
account is SMS computer account. If so, you should make dedicated user
account in your domain, make it member of domain admins and use it as
connection account under site settings/client conncetion accounts.

Hope this helps.

Gorazd

"Curtis Rich" wrote:

No we are not using child domains.

And when authenticating using local admin credentials it was put in the
following format: computername\administrator, also tried local\administrator.
I have mimicked (sp?) my user account to match both the server's computer
and user account.

"Gorazd Semrov" wrote:

Thats interesting.
I have two questions.
1. Are you using child domains in your enviroment?

2. When you tried using local admin account on that pc, did you put computer
name instead of domain in authentication form?

"Curtis Rich" wrote:

I am a Domain Admin and Enterprise Admin, so I don't see why I would have
permission to a desktop within our domain. However; when I do a "Run As"
from our SMS server using my credentials, it works fine. Just from any
workstation that I'm logged into, or any other admin is logged into, just the
Remote Tools will not work. Prompts for authentication. I have entered the
credentials for the local admin account on the pc I'm trying to connect to,
but it still fails authentication.



"Gorazd Semrov" wrote:

Curtis

If authentication is required, means that account with wich you are
currently logged on to workstation doesnt have administrative privileges on
PC you are trying to connect to. If you are domain admin then group domain
admins should be in local administrators group (which usually by default is,
but you might been using restrictive groups via GP)

Hope this helps, otherwise post back and we can help you further.

Gorazd Semrov

"Curtis Rich" wrote:

Hello all,

I am a systems admin, and am a domain admin for our domain. The issue I've
been having since the initial deployment of our SMS environment, is when I
try to launch Remote Tools from my desktop, it fails authentication, and
prompts for username/password/domain. However; when I am in our server,
there are no problems. I am not sure where I need to edit permission's to
allow this to work. I have edited DCOM+ values, and also added myself into
the Client Agents>Remote Tools Client Agent authorized users. I have also
added the whole domain admins group, but still fail authentication from any
workstation logged in with any domain admin's credentials on Vista or XP.
Any help or pointers would be greatly appreciated. Thanks.
.

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