RE: event id 7034 from Service Control Manager

1. Connection Failed: \\servername\root\sms\site_sitename
2. I have tried two accounts. Both of them are working localy on SMS server.
3. I have tried to connect from two XP sp2 stations and one server 2003.I
was getting same error.
4. I have read smsprov.log and find out that I need to update my SMS Console
on remote machine. When I did that, I was able to connect with console to sms
server. I'm sending my logs anyway. I'm little uncomfortable about this, if I
have read log in the first place I wouldn't have this problem.
5. I did wbemtest procedure and didn't get any error messages.

I don't have console problem anymore but SMS_EXECUTIVE still won't start
automatically.

Thanks for help so far.
---
System Administrator
Telecom Serbia


""Lee Li[MSFT]"" wrote:

> Hi,
>
> Thank you for posting.
>
> Regarding this issue, can you provide me the following information/log
> files to check the issue further:
>
> 1. You had mentioned "cannot connect with sms console from remote machine",
> what is the error message displayed in the console?
>
> 2. Had you tried the different user account on the remote computer?
> Use an account that can start the admin console on the SMS site server
> locally on the remote computer.
> Can you connect correctly with this account?
>
> 3. Can you connect from other client computers correctly?
> I want to verify if it is client side issue or a SMS site server issue.
>
> 4. On the remote client computer, locate the following folder:
> C:\smsadmin\logs and send me the "adminui" file in this folder
> On a site server, locate the following folder:
> c:\sms\logs and send me the smsprov.log file in this folder
>
> (You can send the files to leelili@xxxxxxxxxxxxx)
>
> 5. Do a WMI connection testing as the following steps:
> On the problem XP client
> a. Click Start, click Run, and then type "wbemtest" (without the
> quotation marks).
>
> b. Click Connect, type "\\<your site server's computer
> name>\root\sms\site_<your site code>" (without the quotation marks), and
> then click Login.
> For exmaple: \\LOY-SMS-TOR1\root\sms\site_LOY
>
> c. Click Enum Classes, click Recursive, and then click OK
>
> d. In the Query Result list, double-click SMS_Site.
>
> Please let me know if you will get any error message in the above steps or
> not. If yes, please describe the error message as detail as possbile.
>
> I will wait for your update. Have a nice day!
>
> Sincerely,
>
> Lee Li
> Microsoft Online Partner Support
>
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
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>
>
.

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