RE: Management Point not available
- From: "Omar van der Hoeven" <OmarvanderHoeven@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 3 May 2005 07:54:09 -0700
Maybe this can help:
http://www.tek-tips.com/viewthread.cfm?qid=1026289&page=1
and
http://myitforum.techtarget.com/articles/8/view.asp?id=8317
Deal with troubleshooting your MP's
--
Regards,
Omar van der Hoeven
PinkRoccade ITM Netherlands
"Paul Dunn" wrote:
> I have a secondary site where I get the following status message for the
> SMS_MP_Control Manager:
>
> Message ID: 5436
>
> MP Control Manager detected MP is not responding to HTTP requests. The http
> error is Service Unavailable
>
> There server is a Windows 2003 domain controller running SMS 2003 SP1
> (Version: 2.50.3174.1018). This server also hosts Lotus Domino Server
> R6.5.2. The http task within Lotus Domino Server is using port 80. I have
> configured the Default Web Site within IIS 6 to use port 8080.
>
> I have reviewed the possible causes listed by message ID: 5436 and please
> note the following:
>
> Possible cause: MP service is not started or not responding.
> Solution: Manually restart the SMS Agent Host service on the MP.
> Note: SMS Agent Host starts automatically and has been restarted numerous
> times during the troubleshooting process
>
>
> Possible cause: IIS service is not responding.
> Solution: Manually restart the W3SVC service on the MP.
> Note: the IIS Admin, HTTP SSL and World Wide Web Publishing Service start
> automatically and have been restarted numerous times during the
> troubleshooting process
>
>
> Possible cause: MP encountered an error when connecting to SQL Server.
> Solution: Verify that the SQL server is properly configured to allow
> Management Point access. If using a standard SQL security account, verify
> that the SQL Server is configured to allow standard SQL Security; or
> configure the Management Point to use an NT integrated security account,
> with appropriate access. If using integrated security, verify the account
> used by the MP to connect to the SQL server is a member of the
> SMS_SiteSystemToSQLConnection_<sitecode > group on the SQL server, that the
> account is not locked out, and that the account password is not expired.
> (In standard security, the default account is SMS_SQL_RX_<sitecode>.)
> Note: the machine account on the MP is in the
> SMS_SiteSystemToSQLConnection_STJ groupand this group has access within the
> SQL DB.
>
>
> Possible cause: The SQL server Service Principal Names (SPNs) are not
> registered correctly in Active Directory
> Solution: Ensure SQL server SPNs are correctly registered. Review Q829868.
> Note: Not applicable (I think) - have not done an SMS Site reset
>
>
> Possible cause: Internet Information Services (IIS) isn't configured to
> listen on the ports over which SMS is configured to communicate.
> Solution: Verify that the Default Web Site is configured to use the same
> ports which SMS is configured to use.
> Note: IIS on secondary site cinfigured to use port 8080. Primary site
> configured to use both port 80 and port 8080.
>
> Possible cause: The Default Web Site is disabled in IIS.
> Solution: Verify that the Default Web Site is enabled, and functioning
> properly.
> Note: default web site not disabled and has been restarted
>
>
> Possible cause: The SMS ISAPI Application Identity does not have the
> requisite logon privileges.
> Solution: Verify that the account that the SMS ISAPI is configured to run
> under has not been denied batch logon rights through group policy.
> Note: IWAM_DC6 and IUSR_DC6 are not disabled or locked out
>
>
> Now I am at my wits end. Can anyone give me any direction?
>
> Thanks,
> Paul Dunn
>
>
>
.
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