Re: Metering Office 97 products

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: NOR (NOR_at_discussions.microsoft.com)
Date: 11/23/04 

Date: Tue, 23 Nov 2004 12:33:03 -0800

Ok, I've installed office 97 on a machine with my sms console and added the
rule by browsing to the c:\Program Files\Microsoft Office\Office\winword.exe

It then gives me a warning about not having a header and being unable to
give version and original filename...This was insalled from a network
share...could the header have been corrupted from living on this share for a
number of years?

No viruses were found on the client machine being tested or the server that
houses the install??

"Ben Crumby [MS]" wrote:

> The version for Word 97 SR2 is "8.0.0.5622". The error message in your log
> indicts the Software Metering Agent could not read the file version in the
> program's header. Make sure the path to the file is correct and make sure
> the service packs are current.
>
> As long as the file version cannot be read, it cannot match the rule. The
> rule you attached will match the version I included above, so once we
> resolve that problem, your rule should work.
>
> Can you also scan the system that is running Word for viruses? A corrupted
> header would also fail to match.
>
> Thanks
> Ben
> --
> This posting is provided "AS IS" with no warranties, and confers no rights.
> Use of included script samples are subject to the terms specified at
> http://www.microsoft.com/info/cpyright.htm
>
> "NOR" <NOR@discussions.microsoft.com> wrote in message
> news:4727A5C6-3644-4EDD-A250-AE0E27D85954@microsoft.com...
> > Oh yes, when using the SMS trace to monitor the mtrmgr.log file I get
> > these
> > errors
> >
> > VerQueryValue failed for FileVersion, file C:\Program Files\Microsoft
> > Office\Office\WINWORD.EXE, error 0
> >
> > VerQueryValue failed for OriginalFilename, file C:\Program Files\Microsoft
> > Office\Office\WINWORD.EXE, error 0
> >
> > I've set the file version the the more specific 8.0b and the original
> > filename is correct as far as I can tell...
> >
> > I do get install data based on the current rule just no usage data.
> >
> > Thanks
> >
> >
> >
> > "NOR" wrote:
> >
> >> Well,
> >>
> >> File name: WINWORD.EXE
> >> Original file name: WINWORD.EXE
> >>
> >> Version: 8.*
> >> Language: -Any-
> >>
> >>
> >>
> >> "Ben Crumby [MS]" wrote:
> >>
> >> > Can you paste a copy of the rule you created? If you match the
> >> > "winword.exe" file and the version for MS Word 97, it should match the
> >> > application when it runs. Same for MS Excel 97. I need to see what
> >> > rule
> >> > you are using to determine if the version is correct, and so on.
> >> >
> >> > Thanks
> >> > Ben
> >> >
> >> > --
> >> > This posting is provided "AS IS" with no warranties, and confers no
> >> > rights.
> >> > Use of included script samples are subject to the terms specified at
> >> > http://www.microsoft.com/info/cpyright.htm
> >> > "NOR" <NOR@discussions.microsoft.com> wrote in message
> >> > news:DB873CF8-557D-43DA-867E-E7D7FB858953@microsoft.com...
> >> > > Can't seem to get sms2003 to give usage data on word 97 and excel 97
> >> > > works
> >> > > fine for all other version of word/excel?
> >> > >
> >> > > Ideas??
> >> >
> >> >
> >> >
>
>
>

Relevant Pages

  • Re: How to install SMS Admin console on Vista
    ... I use the sp3 service pack to install the sms console on normal xp machines. ...
    (microsoft.public.sms.setup)
  • Re: Gssapi Questions
    ... If I am understanding your previous message correctly "make install" should ... that will make even succeed since those same header files are still not ... Your mail doesn't say whether make for openssh or mit kerberos ...
    (comp.protocols.kerberos)
  • Re: Falcon floppy cable extender?
    ... Rory McMahon wrote: ... > I can install the header if needed. ... >> Thanks in advance:) Thomas ...
    (comp.sys.atari.st)
  • Re: Question About XCode and Static Carbon Libraries
    ... you can simply add the lib and the header files directly ... to your application target. ... and because it is OS 9, it's only a drag and drop install away (love ...
    (comp.sys.mac.programmer.help)
  • Re: [9fans] how to fix: arena arenas00 creation time after last write time
    ... arena arenas00 creation time after last write time ... even on a completely fresh install, even after I wiped the drives completely. ... header is out-of-date', then indexes clumps, ... then starts rolling out those 'creation time after last write time' messages. ...
    (comp.os.plan9)