Re: sms advanced client installation problem

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Evan [MSFT] (esc_at_online.microsoft.com)
Date: 05/11/04 

Date: Tue, 11 May 2004 09:20:46 -0700

The fact that it is unable to get the rest of the policy items could be due
to there being no management point to get it from. Have you defined a
management point the clients can access? 

-- 
This posting is provided "AS IS" with no warranties, and confers no rights.
"James" <soul_kitchen@rediffmail.com> wrote in message
news:edf4316a.0405101129.678d7777@posting.google.com...
> I have following setup:
>
> Mcrosoft SMS 2003 installed on windows 2000 server
> MSSQL 2000
> The clients are widows 2000 server and Windows Xp Pro
>
> The network discovery detects my domain name and also assignes the
> client machines to the SMS site. But the problem comes when do push
> installion of Advanced Client on machines. The installation goes
> successfully and the client is installed on the machines but the sms
> server does not detect it as a client.
> In the client machine :
> * control panel -> systems management -> components shows all the
> components as installed.
> * control panel -> systems management -> Actions shows only "Machine
> Policy Retrieval & Evaluation Cycle" and "User Policy Retrieval &
> Evaluation Cycle".
> * Inside control panel -> systems management -> Advanced, I can see my
> SMS site name in "Currently assigned to site code" section and I can
> also discover it successfully.
>
> The user configured for push installation is a domain administrator.
> Please guide me on what can be the problem and how I can go about
> solving the same.
>
> Thanks in Advance
>
>
> Below is the ccm.log contents when client installation is run:
>
> -----------------
> Waiting for change in directory "C:\SMS\inboxes\ccr.box" for queue
> "Incoming", (30 minute backup timeout).
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:37.920 2004 India
> Standard Time><thread=3724 (0xE8C)>
> Received request: "VJUXZGGA" for machine name: "prashant" on queue:
> "Incoming".  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:38.030
> 2004 India Standard Time><thread=3724 (0xE8C)>
> Stored request "VJUXZGGA", machine name "prashant", in queue
> "Processing".  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:38.076
> 2004 India Standard Time><thread=3724 (0xE8C)>
> ----- Started a new CCR processing thread. Thread ID is 0x8a8. There
> are now 1 processing threads  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11
> 00:54:40.077 2004 India Standard Time><thread=3724 (0xE8C)>
> Submitted request successfully  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May
> 11 00:54:40.077 2004 India Standard Time><thread=3724 (0xE8C)>
> Getting a new request from queue "Incoming" after 100 millisecond
> delay.  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.077 2004
> India Standard Time><thread=3724 (0xE8C)>
> Waiting for change in directory "C:\SMS\inboxes\ccr.box" for queue
> "Incoming", (30 minute backup timeout).
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.077 2004 India
> Standard Time><thread=3724 (0xE8C)>
> ======>Begin Processing request: "VJUXZGGA", machine name: "prashant"
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.077 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ---> Trying each entry in the SMS Client Remote Installation account
> list~  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.077 2004
> India Standard Time><thread=2216 (0x8A8)>
> ---> Attempting to connect to administrative share '\\prashant\admin$'
> using account 'directi\smsadmin'~  $$<SMS_CLIENT_CONFIG_MANAGER><Tue
> May 11 00:54:40.077 2004 India Standard Time><thread=2216 (0x8A8)>
> ---> Connected to administrative share on machine prashant using
> account 'directi\smsadmin'~  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11
> 00:54:40.530 2004 India Standard Time><thread=2216 (0x8A8)>
> ---> Attempting to make IPC connection to share <\\prashant\IPC$> ~
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.561 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ---> System OS version string "5.1" converted to 5.10
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.577 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ---> Could not retrieve the heartbeat time from the client (2)~
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.592 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ---> Unable to retrieve a sites list from machine "prashant".
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.592 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ---> Unable to retrieve travel mode switch from machine "prashant".
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.592 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ---> Unable to retrieve pending command value for sms client base
> components from machine "prashant".  $$<SMS_CLIENT_CONFIG_MANAGER><Tue
> May 11 00:54:40.608 2004 India Standard Time><thread=2216 (0x8A8)>
> ---> Could not retrieve the site config timestamp from the client (2)~
>  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.608 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ---> Client type to be installed on prashant: Advanced client
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.608 2004 India
> Standard Time><thread=2216 (0x8A8)>
> STATMSG: ID=3018 SEV=W LEV=M SOURCE="SMS Server"
> COMP="SMS_CLIENT_CONFIG_MANAGER" SYS=CRM SITE=DIL PID=3060 TID=2216
> GMTDATE=Mon May 10 19:24:40.623 2004 ISTR0="" ISTR1="" ISTR2=""
> ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9=""
> NUMATTRS=0  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.623 2004
> India Standard Time><thread=2216 (0x8A8)>
> Advanced client version detected on target machine prashant
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.623 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ---> Mobile client on the target machine has the same version, and
> 'forced' flag is turned on.~  $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11
> 00:54:40.639 2004 India Standard Time><thread=2216 (0x8A8)>
> ---> Copying client files to \\prashant\admin$\system32\ccmsetup.~
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.670 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ---> Copying file "C:\SMS\bin\I386\MobileClient.tcf" to
> "\\prashant\admin$\system32\ccmsetup\MobileClient.tcf"
> $$<SMS_CLIENT_CONFIG_MANAGER><Tue May 11 00:54:40.733 2004 India
> Standard Time><thread=2216 (0x8A8)>
> ----------------------

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