Re: Cannot open file after installing Office 2007 Service Pack 2

Hello everyone,

Let me first say how sorry we are that you are experiencing this problem and
that it has been a top priority for our team, since we first started getting
reports on this problem. I am happy to announce that we do have a fix and it
will be released as part of the Microsoft Public Update that is scheduled to
hit the web on June 30th. Everyone will be able to download this fix for
free. Thank you for your patience and the help that you gave us by sending
us your Publisher files to test against; they really helped us out. We value
your feedback and thank you for your loyalty to our product.

Sincerely,
LL3



"MRYX" wrote:

Hello - I cannot open 'Brochure format' files since installing SP2.
I ,however, can open other formats i.e Business cards, Greeting cards and
files created from 'blank page'. (I don't use Newsletter format.)
--
MR


"LL3" wrote:

Thank you all for your posts, and for your offer to share your files. I
understand that you may be reluctant to send your file to a Hotmail address,
but as a best practice I don't give out my work email in the newsgroup
forums. I was able to send Michael (MGL) a link to our FTP site where he was
able to successfully upload his problem file; this file has helped us work on
this issue. If any of you would like to upload your file(s) to our FTP site,
you can send me an email (llaney@xxxxxxxxxxx) and I will give you access to
the FTP site. I will use the email address that you send from, to send you
the invitation.

Again, thank you for your help and for your patience as we work on this
problem.

LeRoy


"John Inzer" wrote:

SMR_Aaron wrote:
I'm pretty sure I can find a file to send Leroy that is experiencing
this issue, but I agree with Martin, I would prefer dealing with an
actual Microsoft email address / FTP site. Most of our Publisher
files we have are fairly large, so FTP is probably the way to go.

Aaron
===========================
FWIW...maybe you could upload the
file to one of the following sites and
send the recipients the download link.

"YouSendIt"
http://www.yousendit.com/

"SendSpace"
http://www.sendspace.com/


--

J. Inzer MS-MVP
Digital Media Experience

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk



.

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