Re: Publisher Safe Mode and Trouble with Blank Docs
- From: "Mary Sauer" <mary-sauer@xxxxxxxxxxxxxxxxx>
- Date: Wed, 24 Oct 2007 12:02:46 -0400
This article could be helpful, I wish Microsoft had similar alerts in the past.
How to use the Alert ID feature in the 2007 Office programs when you search for
a warning or an error message in the Microsoft Knowledge Base
http://support.microsoft.com/default.aspx/kb/928723/en-us
Do you have Norton?
How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/kb/329820/
Open Publisher in safe mode (Restart the computer, press F8). Do you get the
error? If not it could be a printer or graphics driver that needs updating.
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"gimmymik" <gimmymik@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CA1C5E43-EA07-4B10-B1A1-4F434C42DE28@xxxxxxxxxxxxxxxx
I do have a default printer enabled. The Error Signature reads:
====================================================
AppName: mspub.exe AppVer: 12.0.6023.5000 AppStamp: 46573f6a
ModName: mspub.exe ModVer: 12.0.6023.5000 ModStamp: 46573f6a
fDebug: 0 Offset: 002d74f4
=====================================================
Thank you so much for inquiring about this! I truly appreciate you taking
the time to help me.
Sincerely and gratefully -
gimmymik
"Mary Sauer" wrote:
When you get the error, in the message box there is a details button. What
does
the error detail say? Do you have a default printer enabled?
--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
"gimmymik" <gimmymik@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:185DD0E4-F2E5-4B76-8BCF-CED247439AEF@xxxxxxxxxxxxxxxx
Does anyone else receive the popular "MS Has Encountered An Error...."
message when trying to select a Blank Document to work on in MS Publisher
2007, and the message keeps asking you if you want to send the error report
and restart MS Publisher, but eventually - and gratefully - asks if you'd
like to start MS Publisher in "Safe Mode" and after you click "YES," it
allows you to open a Blank Document?
It's incredibly frustrating, especially after spending, over $.... for this
"Office Suite."
Thank you.
.
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