Re: Print Preview

"allikat33" <flseasprite@xxxxxxxxx> wrote in message
news:F5D8185E-2727-4F45-AEC7-DEBB757AC267@xxxxxxxxxxxxxxxx

I have an HP printer and have very very pleased with
the print and with the ink issue.

What ink issue? I never mentioned an ink issue with HP printers. As far as I
am concerned HPs are fine in that respect. In fact I quite like the fact
that you get a brand new set of nozzles every time you fit a new ink
cartridge, and I am more than willing to pay HP's premium for that. And the
black ink is particularly nice.

I do not believe there is another printer out there that
could beat HP in any area.

Well that's either because you are lucky enough to have one of the few HP
models that actually work or, more likely, that you have never had the need
to print documents which contain elements that extend right up to, or very
close to, the edges of the paper or that if you have had such a requirement
then your page contained only one element and you were not particularly
bothered where it was positioned on the page. I can tell you now that Canon
printers (at least the Canon models I have owned) beat HP printers hands
down in that area! That's not a belief. It is a fact!

One of my own requirements is to print a document that "fills in" the boxes
on a pre-printed form (a page of cheques, for example, or some kind of
application form) and I want my printing to extend much closer to the bottom
edge of an A4 page than the 0.58 inch default bottom unprintable margin on
my HP. I therefore need to use the HP printer's "minimize margins" setting
(because the alternative full bleed setting is dreadfully implemented by
HP's driver in such a way as to make it almost totally useless). However,
the "minimize margins" setting still forces an unwanted (although much
smaller) margin on me. I could live with that though because it is just
about within my own requirements, but I cannot live with the fact that under
the "minimize margins" setting the HP printer misreports the size of its
unprintable top margin to Windows, thereby resulting in everything on the
page being incorrectly positioned, whatever application you are using. The
incorrect positioning is quite small (about one twentieth of an inch) but it
is enough to totally ruin the placement of items on many kinds of
pre-printed form. I could of course simply account for the error in my code
(or in my Publisher document or whatever I am using) but then I would have
to live with the fact that the document would then print incorrectly for
users who had something other than a HP printer, and even on my own system
if HP ever got around to fixing the problem (which, incidentally, from my
own experience with them, I very much doubt!).

And it's not just the fact that HP have produced a faulty driver that is the
problem. Heaven knows, computers are quite complex these days and "teething
troubles" in almost any program or application are to be expected. The thing
that really gets up my nose is the fact that HP have known about the problem
for a long time and they continue to pretend that it does not actually
exist. Each time you talk to one of their so called technical
representatives in Islamabad or Delhi or wherever they are (and very
occasionally in the UK or USA) you get the same old crap which tells you
that they do not know what they are talking about! I've even sent them a
working executable and the full source code for it that clearly demonstrates
the problem, and I've had emails back confirming that they have received my
code. Yet nobody ever does anything about it. HP must know that every single
one of the thousands of printers they have sold (at least the model that I
purchased) have exactly the same fault (because it is a driver fault) and
yet so far they have failed to update the driver. It is this total lack of
committment to their customers that concerns me most, and that has taught me
never to buy anything from them again.

Mike Williams
Microsoft MVP (Visual Basic)





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