Re: Publisher 2000 Disaster

A typical M$ response. M$ does not own Norton, so it must be the cause of all
problems with M$ programs. Of course it does cause way too many problems, but
not in this case.

The problem is a M$ update, probably KB894540. Reinstalling Office 2000 fixed
the problem, but I am still hours away from getting all the machines back to
normal and patched.

M$ tried to charge me for talking to an escalation guy in the publisher group,
but dropped that idea after presumably sensing my homicidal state of mind.
Incidentally, the case guy and the escalation guy were clueless about the
problem. At one point the escalation guy tried to give me a free copy of
Publisher 2003, totally worthless to me since I use Publisher for a large
website.

This is an inexcusable episode brought on by the release of a half-baked
security patch.

And the MVPs in here were no help at all!


On Thu, 16 Nov 2006 06:03:15 -0500, "Mary Sauer" <mary-sauer@xxxxxxxxxxxxxxxxx>
wrote:

Check your firewall settings.

How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/kb/329820/en-us

.

Relevant Pages

  • Re: Publisher 200 DISASTER
    ... tech guys at M$ insisted it was Norton also. ... M$ tried to charge me for talking to an escalation guy in the Publisher ... just after installing seven updates from Office Update, ...
    (microsoft.public.publisher.webdesign)
  • Re: Publisher 200 DISASTER
    ... Norton had nothing to do with the problem despite MVP Mary's suggestion. ... M$ tried to charge me for talking to an escalation guy in the Publisher group, ...
    (microsoft.public.publisher.webdesign)
  • Re: Publisher 98 woes
    ... Microsoft Publisher and Norton Antivirus. ... When Publisher 2002 opens a ...
    (microsoft.public.publisher)
  • Re: Opening different versions of Publisher w/Pub 2000
    ... This problem arises most times with Norton antivirus software installed. ... "script blocking," if that doesn't do it, disable "Office tools" in Norton options ... > right click on the file and check the properties is shows Publisher 2000 ... >>>> Ed Bennett - MVP Microsoft Publisher ...
    (microsoft.public.publisher)
  • Re: Font problems
    ... Joan, I don't know much about virus programs. ... It could be if you disable the Office plug-in in Norton your problems will be ... "Mary Sauer" wrote: ... How to troubleshoot a damaged publication in Publisher ...
    (microsoft.public.publisher)